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Extended Stay America - Memphis - Airport
- Hotels
- Memphis, TN
About this business
Location details
2541 Corporate Ave. E., Memphis, TN, 38132, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Charles, thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management
Everything was great I would definitely stay here again
Business response:
Thank you for the glowing review of Extended Stay America. We are delighted to know you had a great stay and that you loved all aspects of our hotel. It was a pleasure hosting you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Had a pleasant stay. I will be back
Business response:
Thank you for the information we are doing what we can to make your stay better, and to the best!
Do not stay here! Had to run the clerk down who was out back smoking a cigarette. People walking around without masks. Just didn’t ‘feel’ clean... will never choose this location again.
Business response:
We are sorry for the instance you mentioned and that you were disappointed. We are committed to ensuring a safe, comfortable environment for our guests, and we regret the observations you outlined. All your concerns will be addressed with our team and we hope you will consider giving us a chance to make it up to you. Sincerely, Hotel Management
Business response:
Victor, thank you so much for the perfect rating of Extended Stay America. It is great to know everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you return to the area. Sincerely, Hotel Management
Business response:
Matthew, we are glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
NO room with NO REFUND I’m never using this site again, they booked me a room and took payment before I even checked in. Made it to the hotel and they had NO rooms available. I’m still trying to get a refund. That’s bad business
Business response:
Danyale, thank you for staying with us and for leaving a review. We regret the issues you had with your reservation and we are sorry for not being able to accommodate you this time. Unfortunately, financial inquiries on booking made by a third party channel must be made through them, and we suggest you reach out to them. Thank you again for being our guest, and we hope you will consider coming here in the future. Sincerely, Hotel Management
Worst in Memphis Wifi was trash wanted me to pay extra for higher speed which didn't make a difference. Sold my original room and made me pay for an additional room fee which was 60 dollars extra so basiclly i paid twice and had to call hotels.com for a refund and yet to get my 60 dollars back for they're mistake of making me book a higher room when paid and booked already. Also phones had 1 bar of service for Verizon and at&t phones. Getting booked took a hour and thirty.
Business response:
Austin, thank you for your review. We are sorry for the inconvenience you had with our wifi. We have alerted our service provider, and we are working to ensure we have the proper connectivity throughout the hotel. We also regret the billing mistakes you faced and the difficulties it caused. We hope this isolated incident will not deter you from choosing us again. Sincerely, Hotel Management
Business response:
Thank you for staying with us. We never want our guests to leave unhappy, and from your rating, it is clear that we let you down. We are very sorry your stay did not live up to your expectations, and we hope you will give us another opportunity to regain your trust. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Memphis - Airport
How is Extended Stay America - Memphis - Airport rated?
Extended Stay America - Memphis - Airport has a 3.1 star rating with 2,980 reviews.
When is Extended Stay America - Memphis - Airport open?
Extended Stay America - Memphis - Airport is open now. It will close tomorrow at 12:00 a.m.