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Extended Stay America - Memphis - Airport
- Hotels
- Memphis, TN
About this business
Location details
2541 Corporate Ave. E., Memphis, TN, 38132, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Travis, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
I want my damn money back I was denied booking and they kept my damn money I paid for the room and won't release it. To hotel.com .. yyyyyy MFS
Business response:
I don't have a reservation in your name, nor do I have any no show charges showing for today. I am not sure what you are talking about.
Business response:
Shatonn, we are glad you liked some aspects of our hotel, and overall, your stay was enjoyable. However, we are sorry if you were disappointed with any part of your visit. We hope you will stay with us on another occasion so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
It was a beautiful evening
Business response:
Tricia, thank you for your gracious rating of Extended Stay America. We are glad you enjoyed your time with us and look forward to providing you with another exceptional experience. Sincerely, Hotel Management
The worst hotel I ever stayed in. Room was supposed to be non smoking, but smelled like marijuana.
Business response:
Leon, thank you for your review. We are sorry for the smoke smell you experienced and regret the inconvenience caused. Even though we are a non-smoking hotel on a rare occasion, some guests do not comply. We appreciate you bringing this to our attention and hope you will revisit us so we can provide you with a better experience. Sincerely, Hotel Management
Loved my stay!!! I would recommend this place to anybody!!!
Business response:
Marcherelle, thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate your recommendation and look forward to welcoming you back soon. Sincerely, Hotel Management
Most unclean stay of my life. The hotel was absolutely disgusting. The floor was sticky, the cabinets were broken, the carpet was filthy. The only positive was the person checking in was very kind. When we checked out there was vomit all over the exit doors near the front. Absolutely the worst stay of my life.
Business response:
Sara, thank you for taking the time to review your stay. We are sorry for the issues you encountered during your stay, and regret your visit was not a pleasant one. We understand the importance of a clean and comfortable stay, so we have shared your comments with the housekeeping and maintenance team to be more diligent going forward, ensuring this is not repeated. On a positive note, we are pleased you liked our front desk associate. We hope you will give us an opportunity to restore your confidence in us on a future visit.... read more
Check in was smooth and easy. Room was supposed to be smoke free but every room around it smelled of smoke and so did my room. The short I slept in in bed now wreak of stale cigarettes and it’s disgusting.
Business response:
Thank you for staying at our hotel. We are sorry your visit was not a pleasant one and regret your non-smoking room had a smoke odor. We have shared your comments with the housekeeping team to make sure this room receives a deep clean. We hope you will give us an opportunity to restore your confidence in us on a future visit. Sincerely, Hotel Management
Business response:
Desanka, thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Memphis - Airport
How is Extended Stay America - Memphis - Airport rated?
Extended Stay America - Memphis - Airport has a 3.1 star rating with 2,980 reviews.
When is Extended Stay America - Memphis - Airport open?
Extended Stay America - Memphis - Airport is open now. It will close tomorrow at 12:00 a.m.