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Extended Stay America - Memphis - Airport
- Hotels
- Memphis, TN
About this business
Location details
2541 Corporate Ave. E., Memphis, TN, 38132, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
As soon as i came it there was a good vive good customer service i would most definitely go back there again
Business response:
Your kind comments and excellent rating are much appreciated by all of us here at Extended Stay America. It was delightful to know that the services provided by our associates and that you had a great stay. Thank you for the excellent review, and we hope to have you as our guest again soon. Sincerely, Hotel Management
.......... Good vibe.............!!!!!!!!!!!!!!!!!
Business response:
All of us at Extended Stay America appreciate your excellent review. We are glad you had an enjoyable stay and would love to welcome you again soon. Sincerely, Hotel Management
Everything was clean and organized. We were given handicap as We requested. The shower seat was broken so we made adjustments by putting the trash can underneath it to hold up. That was very disappointing.
Business response:
Thank you for choosing to stay with us at Extended Stay America. We're glad to know you loved your well-appointed room and that you had a pleasant time with us. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
We appreciate you choosing our hotel. We want every guest to have a comfortable experience, and regrettably, we did not succeed in your case. We hope you will give us a chance to provide you with the exceptional stay you deserve. Sincerely, Hotel Management
Business response:
Joffrey, thank you for your feedback. We are sorry there were a few issues which kept you from giving us a higher rating. We regret the inconvenience this caused and hope you will return for the perfect stay you deserve. Sincerely, Hotel Management
Drainage needs improvement The water drainage in the shower and bathroom was bad very slow to go down other than that the stay was comfortable
Business response:
Sadeequah, thank you for choosing to stay with us at Extended Stay America. We're glad to know overall you had a pleasant time while you were here, but we're sorry for the inconvenience you had due to the maintenance issue in your room. We have asked the concerned team to fix the problem immediately. We hope this did not overshadow your otherwise positive experience, and we look forward to hosting you back soon. Sincerely, Hotel Management
Hallway & elevator smelled like marijuana. Linen could have been better quality-really cheap.
Business response:
Dear Gwenevere, Thank you for taking the time to give us your feedback regarding your recent stay. The conditions you describe in your guest room are unacceptable, and we should have done a better job of preparing your room prior to your arrival. We have addressed this with our staff, and we are confident this will not be repeated. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Memphis - Airport
How is Extended Stay America - Memphis - Airport rated?
Extended Stay America - Memphis - Airport has a 3.1 star rating with 2,939 reviews.
When is Extended Stay America - Memphis - Airport open?
Extended Stay America - Memphis - Airport is open now. It will close tomorrow at 12:00 a.m.