Extended Stay America - Memphis - Airport

Business response:

Jason, thank you for your fantastic rating! We're pleased you stayed at Extended Stay America and even more pleased you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, Hotel Management 

Business response:

Ashley, we are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management 

Business response:

Kyle, thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management 

Business response:

Michael, thank you for your 5-star rating. Our aim is to provide an excellent stay, and we are happy you experienced the same with us at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management 

Business response:

Kimberly, thank you for your feedback. We are sorry there were few issues which kept you from giving us a higher rating. We regret the inconvenience caused and hope you will return for a perfect stay. Sincerely, Hotel Management 

Business response:

Thank you for staying with us and taking the time to share your rating. Our goal is to maintain the highest standards, and we are sorry for falling short of this. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. We're glad to know you were pleased with the service provided by our front desk associates and that you liked the amenities we offer. We appreciate your business and hope to see you again on your next visit to Memphis. Sincerely, Hotel Management 

Business response:

Deire, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Tracey, thank you for posting a review of your stay. We're sorry for the housekeeping issue you encountered while you were here. Please be assured that we have discussed your feedback with the appropriate team, and we're working with them to be more diligent with our efforts moving forward. We hope this unfortunate situation will not prevent you from staying with us again. Sincerely, Hotel Management