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2541 Corporate Ave. E., Memphis, TN, 38132, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
helpful staff clean
Business response:
Kaleb, thank you for taking the time to share about your stay at Extended Stay America. We are thrilled to know you loved our courteous associates and that you were impressed with our well-kept property. We look forward to welcoming you again the next time you visit this area. Sincerely, Hotel Management
The front desk was super friendly and helpful and while our room had not been cleaned completely....missing pillowcases and only one towel, the lady cleaning on our hall helped us out. The worst was the strong smell of marijuana in the elevator and down the hall. It made me very uneasy and feel unsafe.
Business response:
Dear Guest, thank you for allowing us to host your travel needs and for sharing your feedback. While our staff was found to be friendly and helpful, we apologize for the smell of smoke you experienced during your stay. We work hard to provide a clean and comfortable environment and we are sorry if the smell compromised your experience. Please know our staff is available 24/7 to address any safety concerns and ensure the enjoyable stay you deserve. Thank you again for your feedback and we hope to welcome you back in the futur... read more
Great place to stay!
Business response:
Lydia, it was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management
Loved it just had a roach in my room other than that everything was excellent
Business response:
We are so glad you enjoyed your time at Extended Stay America. Thank you for the nice review, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
Thank you for rating your nice experience at Extended Stay America. It’s always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management
Good service, decent room The hallway smelled bad, but the room smelled ok. The TV cable was ripped out of the wall and one of the wall lamps was broken. The bed was comfortable and everything seemed clean. The people working at the front desk were very friendly and helpful!
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
The staff was very helpful at check in when I arrived a little too early . Expedia does not
Business response:
Thank you for being our guest at Extended Stay America. We are charmed to know you had an excellent stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We appreciate the review and look forward to having you as our guest again. Sincerely, Hotel Management
My stay It was exceptional
Business response:
Brandon, thank you for your nice rating and letting us know that your stay at Extended Stay America was a great one. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
Extended Stay America - Memphis - Airport has a 4.3 star rating with 1,453 reviews.
Extended Stay America - Memphis - Airport is open now. It will close tomorrow at 12:00 a.m.