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Extended Stay America - Memphis - Airport
- Hotels
- Memphis, TN
About this business
Location details
2541 Corporate Ave. E., Memphis, TN, 38132, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Perfectly fine It was perfectly solid for my purposes: a 9-hour stay after landing in Memphis late Thursday night. Got my rental car the next morning & drove to Little Rock. I wouldn't stay here again unless proximity to the airport & cost were my only considerations.
Business response:
Christopher, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
It's was well
Business response:
Lula, thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Terrible This was a very uncomfortable stay. First of all they didn’t have the room I reserved so four women had to sleep in one king sized bed. Secondly, the whole building smelt like smoke. There was no toliet paper in the bathroom and they said that we had to go downstairs to get the toliet paper. To replenish towels they also said we had to go downstairs to get more towels and wash rags. The service was decent but overall it was just a terrible experience. The actual room looks nothing like the picture. I WOULD NOT recom... read more
Business response:
Jalyn, thank you for being our guest. We are disappointed to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way. We can assure you that what you experienced is not acceptable by our standards, and we will be taking the proper action to ensure a more pleasant experience for every guest entering our doors. Thank you also for your candid feedback as this helps us to improve the experience for future guests. Sincerely, Hotel Management
This sucks Very poor customer service and hotel did not have clean towels or breakfast like they said
Business response:
Thank you for your review. Please accept our sincere apologies for not living up to your expectations, or ours. We strive to provide wonderful hospitality to all of our guests, but we let you down. Your feedback is important to us, and we will use it to improve our services going forward. Also, we are sorry for your disappointment with the lack of amenities. We value your concerns and hope to have another chance to prove ourselves. Sincerely, Hotel Management
The woman at the check in desk would not let me check in and then refused to cancel the room!
Business response:
Thank you for your review. We are sorry you were disappointed with your visit due to your front desk experience. We truly take pride in our guest service and the feedback we receive, good or bad, helps us to improve our services going forward. We do appreciate your concerns and hope you will consider giving us a second chance to provide the hospitality you should always expect from us. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Memphis - Airport
How is Extended Stay America - Memphis - Airport rated?
Extended Stay America - Memphis - Airport has a 3.1 star rating with 2,980 reviews.
When is Extended Stay America - Memphis - Airport open?
Extended Stay America - Memphis - Airport is open now. It will close tomorrow at 12:00 a.m.