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Extended Stay America - Memphis - Airport
- Hotels
- Memphis, TN
About this business
Location details
2541 Corporate Ave. E., Memphis, TN, 38132, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Lashun, thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you soon. Sincerely, Hotel Management
1 st room horrible Was given a room that had not been cleaned, brought it to the desk agent attention and only good thing about this stay was her trying to fix it and finding me a new room.
Business response:
Andrea, thank you for choosing us. We apologize for the cleanliness issue in your previous room, but we are also pleased to know our staff did their best to change your room immediately and made sure that your stay was a good one. It was a pleasure to have you as our guest, and we hope to you again soon. Sincerely, Hotel Management
Roaches in room We only stood for one night, and thank goodness it was for one night. The hotel looked fine, Not too run down. However, upon entering the elevator, we could smell cigarette and weed. Upon entering our room, everything looked good. However, the a.c. unit made loud cranking noises throughout the night, and the covers were thin. But the worse part was finding 3 baby roaches crawling on the walls and then a bigger roach dead in the floor. We actually booked this hotel for the following week but we canceled immedi... read more
Business response:
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. Your feedback will assist us in our efforts to continually improve our service and guest experience. We hope to have the opportunity to provide you with a better stay in the future. Hotel Management
Nice Nice hotel for your budget.close to interstate 240 , was easy to get to and had all the accommodations you need for an overnight stay
Business response:
Tony, thanks for being our guest. We are glad to read you liked the value we offer and that our location was perfect for your overnight stay. Thanks again for including us in your travel plans. We hope to see you again soon. Sincerely, Hotel Management
Good Hotel for the price we paid , staff were very friendly , thanks
Business response:
It was a pleasure to have you as our guest at Extended Stay America. We are delighted to read you liked our outstanding service and that you found us to be a good value. Thanks for your nice feedback, and we look forward to your next visit! Sincerely, Hotel Management
Close to downtown The refrigerator was a little noisy and floor was sticky but room was ok
Business response:
Artie, thank you for staying at Extended Stay America. We are glad to read you liked our convenient location, but we are sorry for the inconvenience you experienced in your room. Your feedback has been shared with the concerned teams to be more diligent in their efforts. We hope to have the opportunity to welcome you back for a future visit. Sincerely, Hotel Management
My room had a bad smell and the floor was very sticky.
Business response:
Thank you for posting a review of your stay. We apologize for the problems with your room. We have shared your comments with our housekeeping staff, and we will be more diligent in our efforts. We appreciate your valuable feedback and look forward to having you stay with us again. Sincerely, Hotel Management
Business response:
It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
Business response:
Sheritta, thank you for being our guest. Our goal is to make your visit as comfortable as possible and to assist you in any way, so it is good to know we accomplished this while you were here. We appreciate your kind rating. Please come back and see us again soon at Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Memphis - Airport
How is Extended Stay America - Memphis - Airport rated?
Extended Stay America - Memphis - Airport has a 4.3 star rating with 1,453 reviews.
When is Extended Stay America - Memphis - Airport open?
Extended Stay America - Memphis - Airport is open now. It will close tomorrow at 12:00 a.m.