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Extended Stay America - Memphis - Germantown
- Hotels
- Memphis, TN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
6500 Poplar Ave., Memphis, TN, 38119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I enjoy by stay there, my fiancee came in from out of town,so overall we enjoy our one night stay at Extended stay Germantown
Business response:
Derrick, thank you for being our guest. We are pleased overall you and your fiancee enjoyed your stay at our hotel. Thank you once again, and we hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
I did not like the fact that he was not going to give me my room after I just drove 9 hours because I did not want to tell him where I worked. What if I worked for the CIA? I was tired from the road, and then to be asked 20 questions was beyond me. Check is has to be better.
Business response:
Shytanya, we generally know how tired you would be after a long drive, and you were hoping for a seamless check-in, but we apologize that this was not your case. We are reviewing your case with our front desk team to ensure we deliver a pleasant experience to all of our patrons right from their arrival. We hope other than this, your stay with us was a nice one and you will come back soon for a perfect stay. Sincerely, Hotel Management
Could you get a better mattress? The property was very clean. My only complaint was the bed was too hard.
Business response:
Gerald, thank you for taking the time to share your feedback at Extended Stay America. We are happy to see the wonderful rating and glad you were impressed with our well-kept property. We value your feedback and look forward to your next visit. Sincerely, Hotel Management
I didnt like that the plugs in the bathroom didnt work or my heat other than that amazing stay
Business response:
Thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are happy that overall you enjoyed your stay at our hotel. We also appreciate your observations regarding our rooms and will share your feedback with the appropriate individuals in our organization. We appreciate your comments and hope you will choose us the next time you are in the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Memphis - Germantown
How is Extended Stay America - Memphis - Germantown rated?
Extended Stay America - Memphis - Germantown has a 4.2 star rating with 1,230 reviews.
When is Extended Stay America - Memphis - Germantown open?
Extended Stay America - Memphis - Germantown is open now. It will close tomorrow at 12:00 a.m.