This profile has been claimed by the business owner or representative.
Extended Stay America - Memphis - Germantown
- Hotels
- Memphis, TN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
6500 Poplar Ave., Memphis, TN, 38119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very friendly staff is what I like No pool or workout room and bed linen was dirty
Business response:
Thank you for choosing us on your trip to our city. We are glad you liked the courteous service provided by our team. However, we apologize for not meeting your expectations for a perfect stay. Your feedback regarding the oversight is shared with our housekeeping team. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
Great hotel, great staff, very clean rooms, comfortable beds, great neighborhood!
Business response:
Fitz, thank you for selecting Extended Stay America for your needs. Delivering relaxing accommodations and excellent service is what we strive for, and we thank you for letting us know we could make this happen for you. Please visit us again when in the area. Sincerely, Hotel Management
No comment it ok but i think i paid to much to stay here.
Business response:
Thank you for sharing your feedback. We are pleased overall you had a pleasant visit, but we are sorry you were unhappy with the value we offer. We conduct regular surveys to make sure we are competitively priced with hotels of the same caliber in our area. We appreciate your feedback and hope to have you as our guest again. Sincerely, Hotel Management
Wouldn't stay here again The check in was bizarre. They wanted more personal information than I have ever given checking into a hotel before. There were holes in the walls of the room, there was damage to the tub, and the cleanliness of the room was marginal.
Business response:
Paul, thank you for staying at our hotel. We appreciate you taking the time to post your review, as we truly value our guest's comments & opinions. We are sorry to read you had several issues during your stay, and we are working to avoid such mistakes going forward. We would like an opportunity to serve you better in the future and truly hope you will return the next time your travels bring you back this way. Sincerely, Hotel Management
The place was nice my daughter and i enjoyed our stay.
Business response:
Thank you for the generous review of the Extended Stay America. It’s an absolute delight to know you and your daughter had a great stay and that you loved all aspects of our hotel. It was a pleasure hosting you, and we look forward to your next visit. Sincerely, Hotel Management
Budget hotel for sure, accept low expectations Stayed here about 10 years ago, hotel has clearly deteriorated. Budget hotel for sure, but good area with plenty of restaurants around. Face lift would be needed, both rooms and common areas. Picked hotel because most hotels were sold out, and/or available ones twice as much as normally.
Business response:
Thank you for being our guest once again. Although you liked our location and found us to be a good value, we are sorry if you had any inconvenience. We value your feedback and look forward to welcoming you back soon for an even better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Memphis - Germantown
How is Extended Stay America - Memphis - Germantown rated?
Extended Stay America - Memphis - Germantown has a 4.2 star rating with 1,180 reviews.
When is Extended Stay America - Memphis - Germantown open?
Extended Stay America - Memphis - Germantown is open now. It will close tomorrow at 12:00 a.m.