Extended Stay America - Memphis - Germantown

J 

on Expedia

5 years ago

The hotel was nothing like indicated. The bathtub was dirty and we had to buy a cleaner to clean it out. Also, there was a leak near the elevator on the first floor. Overall, we just used it as a place to lay our heads at night so in that respect it was ok. 

Kim 

on Expedia

6 years ago

the property location is great. the facilities basic. false claim of breakfast; they only had granola bars and coffee (not even juice!) , there were tiny black bugs in my carpet, the air is stale and gets no outside ventilation. Running the AC/heater did not improve the air quality. There was a requirement to bring your dirty towels to the front desk (embarrassing), there was a laundry mat on premises, and the shower was scratched and stained, with no handle bars. I grabbed the towel bar outside the shower to get my balance ... read more

Makailah 

on Expedia

6 years ago

I liked the staying condition. It made me feel as if I could actually live there. 

George 

on Expedia

6 years ago

The room was bare, no coffee pot, no cups, no shampoo or body wash. I guess you are supposed to supply your own. The free breakfast was granola bars and coffee. Overall, I was disappointed but maybe that is what extended stay is. I will not stay again. I wanted cheap and that’s what I got. 

Nathan 

on Expedia

6 years ago

They have to do a better job of not having gnats in the rooms. 

Anonymous 

on Expedia

6 years ago

It was nice staff was excellent would definitely recommend this location to my friends and family