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Extended Stay America - Memphis - Germantown

4.2
  • Hotels
  • Memphis, TN

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

6500 Poplar Ave., Memphis, TN, 38119, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.21,180 reviews
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James Carl's profile image
James Carl 
5 years ago
Gwenne''s profile image
Gwenne' 
5 years ago

Very convienient to multiple business location and city travel. 

Business response:

Gwenne, it was wonderful to read your review and find out how much you enjoyed your stay with us. We are happy that our location was perfect for your needs and helped make your trip to the area a total success. Thank you very much for sharing your experience so future guests can see what makes Extended Stay America an excellent choice. Sincerely, Hotel Management 

CynthiaGStewart's profile image
CynthiaGStewart 
5 years ago

the convenience of location for me to all local businesses such as International Paper 

Business response:

Cynthia, thank you for being our guest at Extended Stay America. We're glad to know our location worked well for your traveling needs and that you had a pleasant time with us. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
5 years ago

very convenient to a variety of location of various business. 

Business response:

Thank you for your wonderful review of Extended Stay America. We are delighted our hotel was ideally located to everything you wanted to do on this visit. We appreciate your business and hope to see you again whenever your travels bring you to Memphis. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
5 years ago

It was okay but the shower wasn’t clean and towels could be cleaner. Had to kill two bugs too. 

Business response:

Thank you for being our guest. We're sorry for the cleanliness issues you encountered while you were here and for the inconvenience you had due to the bugs. We have checklists in place to inspect every room after it has been serviced. Unfortunately, we missed something during this process. We’re working with our housekeeping team so that such issues are prevented from happening. We have also asked our pest control provider to service our hotel immediately. We hope to have a future opportunity to restore your confidence in ou... read more

Anonymous's profile image
Anonymous 
5 years ago

Having adquate accomdations with full amenities location Access with or without transportation 

Business response:

Thank you for the 5-star review of Extended Stay America. We are thrilled to know you liked our well-maintained property and that our convenient location was perfect for your needs. On behalf of everyone here, we invite you to visit us again soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
5 years ago

Business response:

Thank you so much for the terrific rating regarding your stay at Extended Stay America. We hope you are already planning another trip our way. Sincerely, Hotel Management 

Nancy's profile image
5 years ago

good place to stay 

Business response:

Nancy, thank you for sharing the wonderful rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way, and we hope to have the pleasure of hosting you again. Sincerely, Hotel Management 

Candice's profile image
Candice 
5 years ago

Talked to exp manger I was charged 142.14 at the room and you guys charged me 178.82 I was over charged and they won't give me my money bk talked to Michelle #8736 

Business response:

Dear Candice, thank you for reaching out to us with your review. We are so very sorry for the billing discrepancy and that this has not been resolved to your satisfaction as of today. Please reach back out to us directly at the hotel. We will be happy to take another look at your billing details. Thank you again, and we look forward to speaking with you. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Memphis - Germantown

How is Extended Stay America - Memphis - Germantown rated?

Extended Stay America - Memphis - Germantown has a 4.2 star rating with 1,180 reviews. 

When is Extended Stay America - Memphis - Germantown open?

Extended Stay America - Memphis - Germantown is open now. It will close tomorrow at 12:00 a.m.