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Extended Stay America - Memphis - Germantown
- Hotels
- Memphis, TN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
6500 Poplar Ave., Memphis, TN, 38119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
David, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay, and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for your nice rating and letting us know that your stay at Extended Stay America was a great one. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
Business response:
Angel, we are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
Well...could have been better. Oh...where do I start? I had a weekend class to attend down the street, not knowing much about Memphis other than from what I heard from others (BE CAREFUL, STAY SAFE, IT’S DANGEROUS) I was pretty meticulous in my search. Since I knew I wouldn’t be at the location much, I wasn’t concerned about any frills. This one had decent reviews, no one said “run”, so I went ahead and booked. After a 4 hour drive from Nashville, I just wanted to watch some tv and crash. The night manager was awesome, accom... read more
Business response:
Thank you for being our guest and for taking the time to leave feedback. We apologize for the unpleasant experience regarding the cleanliness of your room. Our management team has been made aware of your concerns, and we will certainly be following up with our housekeeping supervisor as well as our entire cleaning staff. Additionally, please know that we have strict policies and procedures in place to prevent pest control issues. As your review is anonymous, we would appreciate additional information to identify the room you... read more
Business response:
Shannon, we are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
Aaron, thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Gloria-MS Great service, price and convenience.
Business response:
Gloria, thank you for the fantastic review of Extended Stay America. We're thrilled to know you loved the service provided by our superb staff and that you were impressed with our affordable rates. We appreciate your business and hope you will stay with us again on your next trip to Memphis. Sincerely, Hotel Management
Great location, not so great room Staff was super friendly. The room was ok. Bed was super hard. Really awful. AC didn’t work right. Urine on the side of the toilet by the bolt. Saw some very shady customers there.Thin walls, heard people having sex at 4am. Excellent location and great price. I would not stay again.
Business response:
Stacey, thank you for being our guest. We're glad to know you were pleased with the service provided by our staff and that our location was convenient for you. However, we apologize for the difficulties you encountered while you were here. We wish we had the opportunity to address the issue while you were here as we would have done our best to ensure you were comfortable. We hope you will consider giving us a second chance the next time you are in Memphis. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Memphis - Germantown
How is Extended Stay America - Memphis - Germantown rated?
Extended Stay America - Memphis - Germantown has a 4.2 star rating with 1,181 reviews.
When is Extended Stay America - Memphis - Germantown open?
Extended Stay America - Memphis - Germantown is open now. It will close tomorrow at 12:00 a.m.