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Extended Stay America - Memphis - Germantown
- Hotels
- Memphis, TN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
6500 Poplar Ave., Memphis, TN, 38119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Memphis has shiny fire trucks The young lady at the desk was very outgoing and friendly. She was very efficient. The room she sent us to smelled of tobacco use, so she found another room and checked it before sending us there. A number of other guests on that floor were pretty loud and the exterior doors could be heard when they slammed shut.
Business response:
Thank you for being our guest. We are happy to know you were impressed by the service provided by our attentive associate. However, we are sorry your stay was disturbed due to the noise made by other guests. We wish we had the opportunity to resolve this while you were here, as we would have done our best to make your visit a comfortable one. We hope the positive aspects of your visit will bring you back to us for an even better experience. Sincerely, Hotel Management
Nice hotel only reason I didn't give a 5 the AC didn't cool the room that much even on high
Business response:
Pamela, thank you for choosing to stay with us at Extended Stay America. We’re glad to know you enjoyed your time with us and that overall you had a pleasant time with us. However, we’re sorry for the inconvenience you had due to the AC in your room. We have asked our maintenance team to fix the issue immediately. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Bikram, thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Great hotel, The staff was very nice and it was a perfect place to stay for our visit.
Business response:
Pam, thank you for the glowing review of Extended Stay America. We are delighted to know you loved our well-maintained property and were impressed with our friendly associates. On behalf of everyone here, we invite you to stay with us again. Sincerely, Hotel Management
Overall experience was good. Wasn't use to the fact that no ice machines were available. Also it was a different experience in having to request room service. Facility was nice, room was clean and staff were all very friendly and helpful.
Business response:
Hloward, thank you for being our guest at Extended Stay America. It’s a pleasure to know you liked your well-kept room and were impressed by the service provided by our attentive associates. Also, please know we receive many positive comments regarding our fully equipped kitchens with a full-size refrigerator which includes ice trays for your convenience. Therefore we do not have ice machines on our property. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
Good staff!! Great!!!
Business response:
Henry, we are so glad you enjoyed your time at Extended Stay America. Thank you for the nice review, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
Thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Great experience here at extended stay! Staff was more than helpful!
Business response:
Thank you for being our guest at Extended Stay America. It’s a pleasure to know you had an amazing stay with us and were impressed by the service provided by our attentive associates. We appreciate your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Memphis - Germantown
How is Extended Stay America - Memphis - Germantown rated?
Extended Stay America - Memphis - Germantown has a 4.2 star rating with 1,181 reviews.
When is Extended Stay America - Memphis - Germantown open?
Extended Stay America - Memphis - Germantown is open now. It will close tomorrow at 12:00 a.m.