Extended Stay America - Memphis - Germantown West

Business response:

Dear Firefly,Thank you for your kind words! We are delighted that your weekend getaway at Extended Stay America was perfect and that our team made your stay exceptional. We look forward to welcoming you back for another memorable visit!Sincerely,Hotel Management 

Business response:

Dear Alex, Thank you for your kind words! We're thrilled to know you had a great experience at Extended Stay America, and we look forward to welcoming you back soon.Sincerely,Hotel Management 

Business response:

Dear Ronald, We can't thank you enough for recommending Extended Stay America. It brightens our day to know you found such great value in our accommodations and service, and we can only get better from here. It was our pleasure to host your visit, and we look forward to seeing you soon.Sincerely,Hotel Management 

Business response:

Dear Valiere, Thank you for your feedback. We apologize for the slow service you experienced during your stay. This is not the level of efficiency we aim to provide, and we are addressing the issue with our team to ensure quicker service in the future. Your comments are important to us, and we appreciate you bringing this to our attention. We are committed to improving our service and hope to provide a more timely and satisfactory experience on your next visit. Sincerely,Hotel Management