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Extended Stay America - Memphis - Germantown West
- Hotels
- Memphis, TN
About this business
Location details
6325 North Quail Hollow Road, Memphis, TN, 38120, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Booked on expedia found at a great price reviews were great after searching hotels with awful reviews... was nice for a small get away clean kitchenette suite
Business response:
Dear Yvette, We sincerely thank you for taking the time to write a review about your recent stay with us at Extended Stay America. We are delighted to hear that you enjoyed your comfortable suite, the fully equipped kitchen, and the friendly hospitality provided by our staff. Every team member is committed to ensuring our guests have an excellent stay, so thank you for recognizing their efforts. We will be sure to share your compliments with them. It is always a pleasure to host you, and we hope to see you again soon.Sincere... read more
Staff was nice. Place was a little bit dirty. Room was comfortable. It was charged an undisclosed fee for $17 and then told that it was an Expedia charge. Will be following up. Not the rate negotiated.
Business response:
Dear Mark, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed.Sincerely,Hotel Management
VERY friendly staff. Room needed better maintenance.
Great Excellent as always
Business response:
Dear Stephon, Thank you for staying at Extended Stay America and for your excellent rating! We love receiving comments like yours, as our goal is to ensure a memorable experience for every guest. We appreciate you sharing your feedback and look forward to seeing you on your next visit.Sincerely,Hotel Management
I would stay again
Business response:
Dear Latasha L, We appreciate your feedback and are glad to hear you had a positive experience. Your satisfaction is important to us, and we're delighted to know you will stay again. We look forward to welcoming you back in the future for another enjoyable visit. Thank you for choosing us, and we hope to see you soon!Sincerely,Hotel Management
Excellent Excellent as always
Always pleasant
Business response:
Dear Stephon, Thank you for your positive feedback of your stay at Extended Stay America! We're delighted to hear that you consistently have a pleasant experience with us. Providing exceptional service and a comfortable stay for our guests is our top priority, and we're glad to know that we've been successful in meeting your expectations. Your satisfaction is important to us, and we appreciate your continued patronage. We look forward to welcoming you back on your next visit.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Memphis - Germantown West
How is Extended Stay America - Memphis - Germantown West rated?
Extended Stay America - Memphis - Germantown West has a 3.6 star rating with 1,945 reviews.
When is Extended Stay America - Memphis - Germantown West open?
Extended Stay America - Memphis - Germantown West is open now. It will close tomorrow at 12:00 a.m.