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Extended Stay America - Memphis - Germantown West

4.4
  • Hotels
  • Memphis, TN

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more

Location details

6325 North Quail Hollow Road, Memphis, TN, 38120, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.41,280 reviews
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Anonymous 
4 years ago

Nice hotel. Could use a little more detail on cleanliness. Good stay for the price point. 

Business response:

Thank you for choosing Extended Stay America. We are delighted to know you were happy with your overall stay with us. We have also shared your feedback about the cleanliness with our housekeeping team. Thank you once more, and we hope you will choose us again the next time you visit our area. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
4 years ago
Anonymous's profile image
Anonymous 
4 years ago
Anonymous's profile image
Anonymous 
4 years ago

Excellent place, staff friendly , clean good parking 

Business response:

Thank you for your recent stay at Extended Stay America. We are delighted you enjoyed your visit to our well-maintained property. We are also glad you loved our courteous associates. Reviews like yours encourage the team to keep up the good work. Thank you also for your feedback, and we hope you will revisit us. Sincerely, Hotel Management 

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Anonymous 
4 years ago

It was a nice Stay , Rooms need a little more care with cleaning but other then that Staff was great and stay was to! 

Business response:

Thank you for choosing Extended Stay America. We are happy that overall you enjoyed your stay at our hotel. We are also glad you liked our courteous associates. However, we regret the cleanliness issues you faced. We take great pride in the service, cleanliness, and maintenance of our property, and we hope this isolated incident will not keep you from returning to enjoy a great experience next time. Sincerely, Hotel Management 

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Melanie 
4 years ago

The staff is amazing. The lady we dealt with the most was awesome and sweet. She made sure we had what we need 

Business response:

Melanie, thank you for your recent stay at Extended Stay America. We are happy you enjoyed your visit to our hotel. We are also glad you liked our courteous associates. We also appreciate your kind compliments about the mentioned associate, and we will be sure to share your comments with her as she will be so pleased. Thank you also for your feedback, and we hope you will revisit us. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
4 years ago
Katie's profile image
4 years ago

Great accept pet fee Pet friendly ...... accept fir $25 fee per night .... But overall great place . Front desk has everything you need for room if it’s not in there. Like coffee pot and dishes 

Business response:

Katie, thanks for the perfect rating. We are glad you liked our pet-friendly hotel and had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management 

Brittany's profile image
Brittany 
5 years ago

Great hospitality! Very comfortable! 

Business response:

Brittany, thank you for choosing Extended Stay America. We are happy you enjoyed your stay at our hotel. We are also glad you loved our excellent service. Reviews like yours encourage the team to keep up the good work. Thank you also for your feedback, and we hope you will revisit us. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Memphis - Germantown West

How is Extended Stay America - Memphis - Germantown West rated?

Extended Stay America - Memphis - Germantown West has a 4.4 star rating with 1,280 reviews. 

When is Extended Stay America - Memphis - Germantown West open?

Extended Stay America - Memphis - Germantown West is open now. It will close tomorrow at 12:00 a.m.