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Extended Stay America - Memphis - Germantown West

4.4
  • Hotels
  • Memphis, TN

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more

Location details

6325 North Quail Hollow Road, Memphis, TN, 38120, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.41,280 reviews
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Anonymous's profile image
Anonymous 
4 years ago

Business response:

Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
4 years ago

Business response:

Thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management 

Mitchell's profile image
Mitchell 
4 years ago

The staff was friendly courteous and friendly. 

Business response:

Mitchell, thank you for selecting us and evaluating your visit to our hotel. We are glad you had a pleasant stay and that you were impressed with how well our associates served you. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

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ashleigh 
4 years ago

It was very clean and the staff was fabulous! I highly recommend this hotel. 

Business response:

Thank you for selecting Extended Stay America for your recent visit and for sharing your comments. Our team was so pleased to learn you enjoyed your stay, found your suite comfortable and the staff friendly and professional. Thank you also for recommending us to fellow travelers, and we look forward to seeing you in the future. Sincerely, Hotel Management 

Holli's profile image
4 years ago

I highly recommend this facility. It is extremely clean, close to everything and the staff is phenomenal. Ms Meeko went out of her way to call me when a package arrived which I thought was quite impressive. Thank you to the staff for the most pleasant stay! 

Business response:

Thank you for reviewing your stay at Extended Stay America. We are delighted to read that Meeko went a step beyond to make your stay more comfortable. Your compliments will surely be shared with her. Also, it is nice to know you liked our refreshing property and our convenient location. Thank you also for recommending us to fellow travelers, and we look forward to seeing you in the future. Sincerely, Hotel Management 

Anthony E.'s profile image
Anthony E. 
4 years ago

First time in Memphis First room I entered alway had people in it. The second room was clean, but had on e small towel and no soap. The pillow were not what you would expect in a hotel. 

Business response:

Anthony, thank you for your review. We are sorry for not meeting all of your expectations and regret the lack of bath amenities you experienced in your room. We wish we had the opportunity to resolve this while you were. On a positive note, we appreciate your nice rating, and we look forward to welcoming you back soon for a much better experience. Sincerely, Hotel Management 

Kristofer's profile image
Kristofer 
4 years ago

Business response:

Kristofer, thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your perfect rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
4 years ago

Business response:

Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon to Extended Stay America. Sincerely, Hotel Management 

Spencer's profile image
Spencer 
4 years ago

Clean hotel with a lot of amenities. Staff was also very nice! 

Business response:

Spencer, it was our pleasure having you as our guest at Extended Stay America, and thank you for sharing your review with other travelers. We are glad to hear you enjoyed the thoughtful amenities, and our immaculate property and attentive service were to your satisfaction. We look forward to sharing your positive feedback with our team. Please visit us again the next time you are in the area. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Memphis - Germantown West

How is Extended Stay America - Memphis - Germantown West rated?

Extended Stay America - Memphis - Germantown West has a 4.4 star rating with 1,280 reviews. 

When is Extended Stay America - Memphis - Germantown West open?

Extended Stay America - Memphis - Germantown West is open now. It will close tomorrow at 12:00 a.m.