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Extended Stay America - Memphis - Germantown West
- Hotels
- Memphis, TN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
6325 North Quail Hollow Road, Memphis, TN, 38120, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Robert, thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
The hotel was very nice and spacious just needed to keep clean towels flowinh
Business response:
Thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We appreciate your feedback and hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Overall stay The hotel itself was clean however rooms are outdated and I personally had to deal with roaches in my room. I will not be returning to this hotel in less my room is comped. And yes I do have video for the management to review.
Business response:
Kemit, thank you for being our guest. We are sorry for the insects in your suite. Our pest control provider has serviced our hotel, and we are working to ensure such issues do not happen in the future. We value all your feedback and hope you will reconsider staying with us again so we can provide you with a much better experience. Sincerely, Hotel Management
Very nice and safe location the staff was wonderful
Business response:
Thank you for the generous review of Extended Stay America. We are glad you loved our location and were impressed with our courteous associates. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Victoria, thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Business response:
Paul, thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
it was very clean room and bath room staff great it was very clean room and bath room check is staff was great
Business response:
Paul, thank you for being our guest at Extended Stay America and for the fantastic feedback. We are glad to know you had a great stay and that you were impressed with our spotless accommodations and courteous associates. It was a pleasure hosting you, and we look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Anthony, it was nice to see you enjoyed everything about your time at Extended Stay America. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. Your kind rating is appreciated, and we look forward to hosting you again. Sincerely, Hotel Management
Clean hotel. Located near eating establishments. Parking lot needs some repairs. Never saw any to go breakfast or anyone mention anything about breakfast.
Business response:
Thank you for choosing Extended Stay America for your recent stay. We are pleased you enjoyed our spotless property and excellent location; we are fortunate to have so many choices for shopping and dining nearby. We value your feedback, and we have shared your comments regarding the parking lot with our team to see where we can make improvements. We also regret any disappointment you experienced concerning breakfast not being available during your stay. Please know that this information is posted on the hotel website, so our... read more
Frequently asked questions about Extended Stay America - Memphis - Germantown West
How is Extended Stay America - Memphis - Germantown West rated?
Extended Stay America - Memphis - Germantown West has a 4.4 star rating with 1,280 reviews.
When is Extended Stay America - Memphis - Germantown West open?
Extended Stay America - Memphis - Germantown West is open now. It will close tomorrow at 12:00 a.m.