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Extended Stay America - Memphis - Germantown West
- Hotels
- Memphis, TN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
6325 North Quail Hollow Road, Memphis, TN, 38120, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Elvia, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Thank you for rating your nice experience at Extended Stay America. It is always our goal to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you return to the area. Sincerely, Hotel Management
Business response:
Dana, we are happy you were pleased with most of our services, but we apologize if your stay was not perfect. We encourage you to try us again as we are confident you will have a better experience. Sincerely, Hotel Management
A happy camper Easy check in and staff was very accommodating in alliwing for an early check in. Great location and safe location. Will go there aain.
Business response:
William, we are happy to know we exceeded all your expectations with our comfortable accommodations and wonderful service. Thank you for the kind review of the Extended Stay America, and we can't wait to see you again soon for another outstanding experience. Sincerely, Hotel Management
OK but with a few kinks Cheap rate and great location. Checked in to room with no towels and trash not emptied. Key card also didn't work properly. Got new room that was fine. Didn't want to deal with surly desk lady so no dishes etc. Nice fridge and microwave. TV ans AC worked great. Bring coffee maker, dishes and a pot or 2 and grab some groceries for a cheap stay.
Business response:
James, thank you for being our guest at Extended Stay America. We are glad to know you were impressed with our ideal location and found us to be a good value. Also, we are pleased you liked our in-room amenities. However, we are sorry for the issues you experienced in your initial room. We appreciate your comments and look forward to your next stay. Sincerely, Hotel Management
Friendly and flexible staff. Romm was very clean. However, common areas (lobby, entrances, etc.) could have been cleaner.
Business response:
Thank you for choosing Extended Stay America and sharing your experience. We are glad you enjoyed our refreshing accommodations and service from our staff. We are grateful for your additional feedback and will share with our housekeeping team. It was a pleasure to have you as our guest, and we look forward to your return visit. Sincerely, Hotel Management
Business response:
Travis, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all of your expectations. Thank you for being our guest, and we look forward to a future visit. Sincerely, Hotel Management
Business response:
Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Somany, we are happy you were pleased with most of our services, but we apologize if your stay was not perfect. We encourage you to try us again as we are confident you will have a better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Memphis - Germantown West
How is Extended Stay America - Memphis - Germantown West rated?
Extended Stay America - Memphis - Germantown West has a 4.4 star rating with 1,280 reviews.
When is Extended Stay America - Memphis - Germantown West open?
Extended Stay America - Memphis - Germantown West is open now. It will close tomorrow at 12:00 a.m.