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Extended Stay America - Memphis - Germantown West

4.4
  • Hotels
  • Memphis, TN

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more

Location details

6325 North Quail Hollow Road, Memphis, TN, 38120, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.41,280 reviews
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Anonymous's profile image
Anonymous 
4 years ago

901 

Business response:

Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Lakesha's profile image
Lakesha 
4 years ago

It was a great stay and the staff had great customer service. 

Business response:

Lakesha, we are flattered by your generous review of Extended Stay America. It is very kind of you to recognize our associates for their service. Comments like yours motivate us even more. We look forward to having you as our guest again whenever your travels bring you back to our area. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
4 years ago

They were very friendly and helpful. Latoya was so sweet. The room was very clean. I would stay there again. 

Business response:

We are incredibly pleased you enjoyed your stay at Extended Stay America, and had a memorable experience. It is always a pleasure to read reviews complimenting our staff and accommodations. We will share your praises with them, especially Latoya. Thank you for being our guest. We hope to be your first choice every time you visit our area. Sincerely, Hotel Management 

aquia's profile image
4 years ago

Business response:

Aquia, thank you for your nice rating and letting us know that your stay at Extended Stay America was a great one. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management 

Somany's profile image
Somany 
4 years ago

Business response:

Somany, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
4 years ago

There for out of town dr. visit and surgery. Close to many things, clean, comfortable beds, felt safe, Great staff. 

Business response:

We appreciate you choosing to stay at Extended Stay America while you were here for a surgery. We are glad to know you liked our convenient location and comfortable accommodations. Our goal is to provide our guests with exceptional service, so we are thrilled we were successful in doing so during your visit. They will be pleased to hear their efforts are noticed and appreciated by our guests. Thank you for being our guest, and we look forward to hosting you again. Sincerely, Hotel Management 

Kimberly's profile image
Kimberly 
4 years ago

Business response:

Kimberly, thank you for taking the time to post a nice rating of Extended Stay America. We always want our guests to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will revisit so we can provide you with another great stay. Sincerely, Hotel Management 

Gene's profile image
4 years ago

The front desk was pleasant and welcoming.The room was clean and well kept.The bed was comfortable. The only thing I missed was the coffee maker. All in all ,a good night's sleep. 

Business response:

Gene, thank you for being our guest and for taking the time to review your experience at Extended Stay America. It is delightful to know you loved our comfortable suites, and you were pleased with the exceptional service from our front desk associates. Please note, the coffee-maker is available at the front desk and is complimentary. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. We look forward to welcoming you back soon. Sincer... read more

Anonymous's profile image
Anonymous 
4 years ago

Great location. I slept all night and enjoyed my stay. I did have to call the desk once to have a guest in the parking lot turn down their music. This location is off the main road so it was very a quiet location. I would recommend this location to friends with family in the near by hospital. 

Business response:

Thank you for choosing to stay at Extended Stay America and for your recommendation. We are happy you enjoyed your visit to our hotel. We are also glad you liked our excellent location and that you had a great night's sleep. Thank you also for your candid feedback as this helps us to improve the experience for future guests. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Memphis - Germantown West

How is Extended Stay America - Memphis - Germantown West rated?

Extended Stay America - Memphis - Germantown West has a 4.4 star rating with 1,280 reviews. 

When is Extended Stay America - Memphis - Germantown West open?

Extended Stay America - Memphis - Germantown West is open now. It will close tomorrow at 12:00 a.m.