Extended Stay America - Memphis - Germantown West

Tekia 

on Expedia

9 years ago

We never received a room because the hotel was booked. The attendant at the hotel was very rude and not helpful at all. 

Mel 

on Expedia

9 years ago

Nice young ladies at check in. Bathroom had hair on counters, floor and IN the towels! Called to use a hair dryer (shocked not one in room), was told it was checked out---it, only one?---- asked if it would become available later, was told it might be available in the morning!!! Wish My daughter and I had not already washed our hair!!!! Had to leave around 6 am, no one at desk to confirm out checkout, called the number left on sign at desk, phone was either busy or disconnected! 

Anonymous 

on Expedia

9 years ago

price going up to high overpriced 

Anonymous 

on Expedia

9 years ago

overpriced price goudging 

Anonymous 

on Expedia

9 years ago

very unhappy refrigerator broken ,my food spoiled.told staff,they didnt give a hoot 

CRYSTAL 

on Expedia

10 years ago

Horrible! Scam artists stole deposit Horrible!!!!!! Do not stat here!! They did not have room ready on time told me I had to come back in a hour before room is ready. I had to pay $100 cash deposit and they stole it refused to give back said they found evidence of smoking!!! No one even smokes! They said I would get late check out because of room not being ready but they were calling us to get out before it was even check out time.