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Extended Stay America - Memphis - Wolfchase Galleria
- Hotels
- Memphis, TN
About this business
Location details
2520 Horizon Lake Dr., Memphis, TN, 38133, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The quite area it is located in. Friendly staff. Room cleanliness.
Business response:
Thank you for posting a review so future travelers can read about your pleasant experience here at Extended Stay America. It's so lovely to learn how much you enjoyed your stay, and we are happy you were impressed with our service, our suites, and our location. Thank you for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
Kenna, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Thank you for letting us know your visit at Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you again soon. Sincerely, Hotel Management
Nice room for the price. Not to fancy, has whatever you need in a hotel room.
Business response:
Todd, thank you for taking the time to review your stay at Extended Stay America. We're glad to know you liked your well-appointed room and that you found us to be at a fair price. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
We appreciate your rating but were disappointed not to have delivered our best. We would like to improve our impression on you and hope you give us a chance to do that in the near future. Sincerely, Hotel Management
I like everything about the stay. Except there’s no tv in the bedroom area
Business response:
We appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
I liked the room rate and it proximiry to shopping
Business response:
Thank you for choosing to stay with us. We're glad to know you were impressed with our affordable rates and that our location was ideal for you. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
The hotel room was set up nicely and they were available as needed. The maintenance man was very sufficient.
Business response:
Thank you for staying with us and for posting your kind remarks about our hotel. It is nice to read you not only enjoyed our excellent service but also you liked our comfortable accommodations. It was a pleasure having you stay with us, and we hope you will choose us again. Sincerely, Hotel Management
The room was nice and clean. We had a living room/kitchen area separate from the beds which was nice and spacious for our family of 4. Only 1 small TV in living room/kitchen area for entire “suite” seems less than ideal. The beds are small and don’t seem like double beds, it was a tight fit. They sleep ok but the pillows leave a lot to be desired. The worst part the “breakfast” started out with packs of grits, coffee, packs of hot chocolate, single pack granola bars. By 7:45am they had run out of coffee and the granola bars ... read more
Business response:
Timothy, thank you for being our guest. We're glad to know you liked your well-appointed room, but we're sorry for the inconveniences you mentioned. We can assure you we will look into what does not sound like a typical experience. We want to be sure all of our guests are able to take advantage of our complimentary amenities. We appreciate you bringing this to our attention so we can continue to improve our hotel. We hope you will consider a return visit so we can make it up to you. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Memphis - Wolfchase Galleria
How is Extended Stay America - Memphis - Wolfchase Galleria rated?
Extended Stay America - Memphis - Wolfchase Galleria has a 3.7 star rating with 3,281 reviews.
When is Extended Stay America - Memphis - Wolfchase Galleria open?
Extended Stay America - Memphis - Wolfchase Galleria is open now. It will close tomorrow at 12:00 a.m.