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Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
2520 Horizon Lake Dr., Memphis, TN, 38133, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
..........Friendly and courteous ....................
Business response:
Thank you for your wonderful feedback of Extended Stay America. Our entire team will be excited to hear they were able to impact your experience so positively. We greatly appreciate the rave review and look forward to welcoming you back soon. Sincerely, Hotel Management
Overall a good place to stay
Business response:
Paul, it was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for rating your nice experience at Extended Stay America. It’s always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management
Great Stay- Will Book Again We selected this hotel due to the location and the price. Honestly, what we got was much better than we anticipated. The room was clean, spacious, and the hotel staff were extremely friendly and accommodating. One clerk even remembered us on checkout and the activity we were there for (Zoo Lights, which I also highly recommend!) for and asked us if we enjoyed the activities we had done. You can hear creaking from other rooms when people walk across the room above but we got used to it after about ... read more
Business response:
Savannah, thank you for taking the time to review your stay at Extended Stay America. We're glad to know you found us to be a great value and that the service provided by our staff went a long way in making your visit a memorable one. We hope you will come back and see us on your next trip to Memphis. Sincerely, Hotel Management
I enjoyed staying at the beautiful property. Very spacious and elegant.
Business response:
Thank you for the glowing review of Extended Stay America. We're thrilled to know you loved our well-kept room and that you had a great time with us. We invite you to stay with us again the next time you are in Memphis. Sincerely, Hotel Management
The bathroom sink would not drain, 4 channels on the TV that worked, not very clean, etc.
Business response:
Vicki, we are sorry for the issues you encountered. This is not the level of service we generally provide, and it certainly does not meet our standards. Your comments will be shared with the appropriate team members, so we can take action to prevent these issues from happening again. Please accept our apologies, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
It’s okay. Our room was not the cleanest. Had to ask for new blankets and pillow case due to stains. Location was good for where we needed to be. Not sure I would stay here again.
Business response:
Thank you for being our guest. Although overall you had a pleasant stay with us and found our location ideal for your needs, we are sorry for the inconvenience you had. We have taken a note of your feedback and will share it with the appropriate team to improve our future guests’ experiences. We hope the positive aspects of your visit will bring you back to us for a much better experience. Sincerely, Hotel Management
Business response:
Alglister, we are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
Budget friendly Budget friendly
Business response:
Danita, thank you for being our guest. We are glad to know you were happy with our affordable rates and had a pleasant stay with us. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
Extended Stay America - Memphis - Wolfchase Galleria has a 4.5 star rating with 2,130 reviews.
Extended Stay America - Memphis - Wolfchase Galleria is open now. It will close tomorrow at 12:00 a.m.