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Extended Stay America - Memphis - Wolfchase Galleria
- Hotels
- Memphis, TN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2520 Horizon Lake Dr., Memphis, TN, 38133, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Janice, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
The staff was very nice. the room but clean but I did see a few bugs. there was no elevator and carrying all my bags to the top floor was not pleasant.
Business response:
We appreciate you choosing our hotel. We are glad to read you had an overall pleasant visit and liked the service provided by our staff. However, please accept our apology for your unpleasant experience as that is not the service level that we aim to provide. We have discussed your comments with our team, and we will be making changes to better serve our guests. Thank you for sharing your concerns. We hope you will give us another chance to prove ourselves to you on a future visit. Sincerely, Hotel Management
Birthday Stay I had a great experience the lady that checked me in was extremely nice and helpful and I loved my room and experience
Business response:
Kimberly, thank you for being our guest while you were here for the birthday and for your wonderful feedback. We are thrilled that you loved our accommodations as well as our courteous associates. It is encouraging to receive comments like yours that let us know we are meeting our goal of service excellence. Thank you again for choosing Extended Stay America. We hope to you have stayed with us again! Sincerely, Hotel Management
Kesha was exceptional.
Business response:
Ed, we appreciate your terrific review of Extended Stay America. Hospitality is what we do best, and we thank you for acknowledging our efforts. We will certainly relay your compliments to Kesha! Thank you for staying with us, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Everything was satisfactory Shower didn’t work in bathroom
Business response:
Thank you for reviewing your stay at Extended Stay America. We're glad to know overall you had a pleasant time with us, but we're sorry for the inconvenience you had due to the shower in your room. We have discussed your feedback with our maintenance team to fix the problem you mentioned. We hope this did not overshadow your otherwise positive experience, and we look forward to seeing you again soon. Sincerely, Hotel Management
Close to expressway & restaurants. Close to Wolfchase Galleria.
Business response:
Thank you for sharing your experience at Extended Stay America. It’s great to know you had a nice time with us and that our location close to restaurants and highways made your stay a memorable one. Thanks again for the nice review. Please come and see us again! Sincerely, Hotel Management
Everything was great... Until I turned on the TV. Since then I've changed rooms and still a faulty TV. Not really sure if it's their cable service or what. It seems to be the cable though. I'm only here to rest up so it doesn't bother me much. Still a lot of bang for the buck.
Business response:
Thank you for being our guest at Extended Stay America. We're delighted to know you had a pleasant time with us, but we're sorry for the inconvenience you mentioned. We hope this did not overshadow your otherwise positive experience, and we look forward to hosting you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Memphis - Wolfchase Galleria
How is Extended Stay America - Memphis - Wolfchase Galleria rated?
Extended Stay America - Memphis - Wolfchase Galleria has a 4.5 star rating with 2,130 reviews.
When is Extended Stay America - Memphis - Wolfchase Galleria open?
Extended Stay America - Memphis - Wolfchase Galleria is open now. It will close tomorrow at 12:00 a.m.