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2520 Horizon Lake Dr., Memphis, TN, 38133, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Everything was great... Until I turned on the TV. Since then I've changed rooms and still a faulty TV. Not really sure if it's their cable service or what. It seems to be the cable though. I'm only here to rest up so it doesn't bother me much. Still a lot of bang for the buck.
Business response:
Thank you for being our guest at Extended Stay America. We're delighted to know you had a pleasant time with us, but we're sorry for the inconvenience you mentioned. We hope this did not overshadow your otherwise positive experience, and we look forward to hosting you back soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for an even better experience. Sincerely, Hotel Management
Like it was right off interstate and staff very helpful
Business response:
Thank you for your delightful review of our hotel. Your positive comments about our associates and location are greatly appreciated. Thank you for choosing Extended Stay America. We hope you are already planning another visit our way. Sincerely, Hotel Management
Business response:
Jessica, thanks for sharing the wonderful rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
Business response:
Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Thank you for your nice rating and letting us know that your stay at Extended Stay America was a great one. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
The girls at the desk where great
Business response:
William, thank you for taking the time to share your impressions of our hotel. We are pleased to know that the service you received was exceptional, and we appreciate you highlighting this in your review. It was a pleasure having you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Michael, thanks for sharing the wonderful rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
The hotel would be much nicer with a few tweaks, like more comfortable beds, not having old tattered sheets or sticky floors. The staff was overall pretty nice, besides being given a room with someone already in it. This property could use a good cleaning in general & pest control.
Business response:
Thank you for your review. We're sorry for the inconvenience you mentioned. Please be assured that we have discussed your feedback with the concerned teams, and we're taking immediate steps to prevent such incidents from occurring again. On a positive note, we're glad to know you were pleased with the service provided by our associates. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Extended Stay America - Memphis - Wolfchase Galleria has a 3.7 star rating with 3,239 reviews.
Extended Stay America - Memphis - Wolfchase Galleria is open now. It will close tomorrow at 12:00 a.m.