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Extended Stay America - Memphis - Wolfchase Galleria
- Hotels
- Memphis, TN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2520 Horizon Lake Dr., Memphis, TN, 38133, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I enjoyed staying at the beautiful property. Very spacious and elegant.
Business response:
Thank you for the glowing review of Extended Stay America. We're thrilled to know you loved our well-kept room and that you had a great time with us. We invite you to stay with us again the next time you are in Memphis. Sincerely, Hotel Management
The bathroom sink would not drain, 4 channels on the TV that worked, not very clean, etc.
Business response:
Vicki, we are sorry for the issues you encountered. This is not the level of service we generally provide, and it certainly does not meet our standards. Your comments will be shared with the appropriate team members, so we can take action to prevent these issues from happening again. Please accept our apologies, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
It’s okay. Our room was not the cleanest. Had to ask for new blankets and pillow case due to stains. Location was good for where we needed to be. Not sure I would stay here again.
Business response:
Thank you for being our guest. Although overall you had a pleasant stay with us and found our location ideal for your needs, we are sorry for the inconvenience you had. We have taken a note of your feedback and will share it with the appropriate team to improve our future guests’ experiences. We hope the positive aspects of your visit will bring you back to us for a much better experience. Sincerely, Hotel Management
Business response:
Alglister, we are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
Budget friendly Budget friendly
Business response:
Danita, thank you for being our guest. We are glad to know you were happy with our affordable rates and had a pleasant stay with us. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
Business response:
We are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
Check in was fast and easy. The staff was friendly throughout my entire stay. The only down fall was the room. It needs to be updated. The location is prefect. There is a lot of shopping areas and food places near by.
Business response:
Thank you for choosing to stay with us at Extended Stay America. We're glad to know you were impressed with our staff and that our location was ideal for you. However, we're sorry for the inconvenience you had in your room. We have shared your feedback with the appropriate individuals in our organization to do the needful. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Business response:
Abe, we are delighted you had a great stay at Extended Stay America and you loved all aspects of our hotel. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
The property was good. The attendant at front desk name Lady was very rude and unpleasant.
Business response:
Thank you for being our guest. Although you liked our well-kept property, we are sorry one of our associates was rude to you. Please know we provide thorough training for all staff, and we will redouble our efforts. We hope the positive aspects of your visit will bring you back to us for a much better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Memphis - Wolfchase Galleria
How is Extended Stay America - Memphis - Wolfchase Galleria rated?
Extended Stay America - Memphis - Wolfchase Galleria has a 4.5 star rating with 2,176 reviews.
When is Extended Stay America - Memphis - Wolfchase Galleria open?
Extended Stay America - Memphis - Wolfchase Galleria is open now. It will close tomorrow at 12:00 a.m.