This profile has been claimed by the business owner or representative.
Extended Stay America - Minneapolis - Airport - Eagan - North
- Hotels
- Eagan, MN
About this business
Location details
3015 Denmark Ave., Eagan, MN, 55121, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
RUN AWAY - DO NOT GO THERE - CROOKED BUSINESS They took my money but did not have a room. Had overbooked. Luckily I was able to find a room somewhere else. I had to then fight for a refund. Horrible horrible business
Business response:
Thomas, we appreciate you taking the time to provide feedback, and we are sorry our hotel was overbooked and unable to accommodate you. We offer no excuses for this mix-up, and we apologize for the inconvenience. Your frustration is comp[letely understood, and we truly hope you will offer us another opportunity to serve you. Sincerely, Hotel Management
The Staff was nice but rooms were run down and old.
Business response:
LeMieur, thank you for choosing to stay with us. Although the service provided by our associates met all your expectations, we apologize for the poor condition of your room. We will share your feedback with the people in our organization who are responsible for formulating plans for future renovations. We hope you will give us a chance to provide you with the exceptional stay you deserve. Sincerely, Hotel Management
Business response:
We are sorry we missed meeting your expectations. We appreciate you sharing your feedback as it will help us better serve our guests. We hope you will choose us again so that we can provide you with an improved experience.
Arrived late at night and was told that I didn't have a room, even though it was confirmed. I received no notice before I occurred travel fees to get to the hotel, and was offered no help to find another room.
Business response:
We are sorry we missed meeting your expectations. We appreciate you sharing your feedback as it will help us better serve our guests. We hope you will choose us again so that we can provide you with an improved experience.
Always looking for something positive right. Still searching for what that might be at this venue. Place is more appropriate than venue. I would seriously recommend seeking other options if any were available.
Business response:
Thank you for choosing to stay at our hotel. Your experience is not representative of our usual performance, and we regret falling short of your expectations. We hope you will consider staying with us again as we would love to provide you with an excellent experience. Sincerely, Hotel Management
Place was filthy. I Would have rather camped out in a porta potty at a mexican food fest.
Business response:
We are sorry we missed meeting your expectations. We appreciate you sharing your feedback as it will help us better serve our guests. We hope you will choose us again so that we can provide you with an improved experience.
Never Again No one was at the front desk when we arrived and had to wait 10 minutes for someone to show up. The room was really dated and was not cleaned well especially the bathroom. Trash on the floor under the sink and us d bandaid on the floor.
Business response:
David, thank you for reviewing your stay. We are disheartened to read about the problems you experienced, and we hope you will accept our sincerest apology for what transpired. Please be assured that we discussed your feedback with the appropriate teams to fix the problems you mentioned. We would like to regain your trust and hope you will give us that opportunity in the future. Sincerely, Hotel Management
Don’t stay here! Worst hotel I’ve gotten from hotel.com ever!
Business response:
We are sorry we missed meeting your expectations. We appreciate you sharing your feedback as it will help us better serve our guests. We hope you will choose us again so that we can provide you with an improved experience.
This property is absolutely horrible, is super dirty, old and the worse part is that stinks 😷 so bad, is supposed to be snake free but sticks everywhere. Really bad
Business response:
Thank you for being our guest. We sincerely apologize that our facility fell short of your standards. Your feedback with regard to the condition of our property and it’s overall cleanliness will help us improve our future guest experiences moving forward. Please consider giving us an opportunity to make your next visit a better one. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Minneapolis - Airport - Eagan - North
How is Extended Stay America - Minneapolis - Airport - Eagan - North rated?
Extended Stay America - Minneapolis - Airport - Eagan - North has a 3.2 star rating with 1,600 reviews.
When is Extended Stay America - Minneapolis - Airport - Eagan - North open?
Extended Stay America - Minneapolis - Airport - Eagan - North is open now. It will close tomorrow at 12:00 a.m.