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Extended Stay America - Minneapolis - Airport - Eagan - North
- Hotels
- Eagan, MN
About this business
Location details
3015 Denmark Ave., Eagan, MN, 55121, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room was not cleaned properly when i checked in, carpet had been vacuumed and I found 2 imitation press on nails on the floor. It looked to me the bedding had not been changed out, sheets were wrinkled and didn't smell fresh. The bathroom smelled like mold, disappointing!
Business response:
Please accept our apologies for the poor experience during your stay at our hotel. We are disappointed to read you felt your accommodations were not clean. We take pride in providing a clean, fresh environment for our guest and we are sorry we overlooked something during your stay. Your feedback will be discussed with the housekeeping staff to ensure this does not occur in the future. We hope you will give us another chance the next time your travels bring you our way. Sincerely, Hotel Management
Business response:
We are sorry we missed meeting your expectations. We appreciate you sharing your feedback as it will help us better serve our guests. We hope you will choose us again so that we can provide you with an improved experience.
Business response:
We are sorry we missed meeting your expectations. We appreciate you sharing your feedback as it will help us better serve our guests. We hope you will choose us again so that we can provide you with an improved experience.
Ugly inside Peeling paint Toilet didn’t work Faucet exploded Poor standard of kitchenette Bad breakfast if you can call it that Don’t recommend
Business response:
Thank you for reviewing our hotel. We are sorry for the difficulties you encountered during your stay. Please know we are working to remedy the problems you mentioned so the next time your stay will be perfect. Once again we apologize for any inconvenience and hope you will give us another chance to redeem ourselves in the future. Sincerely, Hotel Management
I liked nothin. They actually comped my stay so im expecting you to credit my account with a refund...
Business response:
We are sorry we missed meeting your expectations. We appreciate you sharing your feedback as it will help us better serve our guests. We hope you will choose us again so that we can provide you with an improved experience.
Business response:
We are sorry we missed meeting your expectations. We appreciate you sharing your feedback as it will help us better serve our guests. We hope you will choose us again so that we can provide you with an improved experience.
There was a leak in the ceiling an water was dripping an got my clothes wet.
Business response:
Thanks so much for staying with us and evaluating our hotel. We apologize for the trouble you had with our plumbing during your stay. Our team is giving this their undivided attention, and we hope we have another opportunity to show you our hospitality in the future. Sincerely, Hotel Management
don't deal with them
Business response:
First and foremost, we would like to offer you our apologies for the inconveniences you experienced during your stay with us. We make every effort to be perfect, but sometimes we fall short. We hope you will consider giving us a chance in the future so we can provide you with the experience you should always expect from us. Sincerely, Hotel Management
Not Worth the Low Price There was a broken fridge and broken outlets, a towel that was musty from sitting in water from the broken fridge, and the window was left open (25°F).
Business response:
Thank you for staying at our hotel. We are very sorry for the issues you experienced in your room and regret the inconvenience it caused. Rest assured, your feedback has been shared with the housekeeping and maintenance team to address these issues immediately. We hope you will consider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Minneapolis - Airport - Eagan - North
How is Extended Stay America - Minneapolis - Airport - Eagan - North rated?
Extended Stay America - Minneapolis - Airport - Eagan - North has a 3.2 star rating with 1,600 reviews.
When is Extended Stay America - Minneapolis - Airport - Eagan - North open?
Extended Stay America - Minneapolis - Airport - Eagan - North is open now. It will close tomorrow at 12:00 a.m.