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Extended Stay America - Minneapolis - Airport - Eagan - South
- Hotels
- Eagan, MN
About this business
Location details
3384 Norwest Ct., Eagan, MN, 55121, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Filthy nasty The Tv was low we couldn’t watch it became we couldn’t hear it. The room wasn’t clean. The tub looked nasty. The floor was dirty. We asked if they could clean it. The man told us that they don’t clean it unless you’ve been in there for 14 days.
I had a experience with the check in..
Business response:
Dear Darrel, We’re sorry your experience did not go as smoothly as expected. Thank you for your patience, and we appreciate the opportunity to do better moving forward. Sincerely, Hotel Management
The property is not well-maintained. The room was smelly and rundown. The front desk staff were polite but not professionally dressed. I canceleded my reservation the next day.
Business response:
DearGuest, Thank you for sharing your feedback. We apologize that the property and room did not meet your expectations. We appreciate your kind words about the politeness of our front desk staff. Your comments about maintenance and presentation are important, and we will share them with the team as we strive to improve. We hope that your future experiences will be more positive. Sincerely, Hotel Management
Room carpet not clean. Faucet area all molded caulking. Cigarette smoke in halls
Business response:
Dear Guest, We are dedicated to providing our guests with a clean and welcoming environment. We sincerely apologize for falling short of these expectations and for any inconvenience this may have caused. Maintaining a high standard of cleanliness is of utmost importance to us, and we are committed to ensuring that our team pays greater attention to this aspect moving forward. Sincerely, Hotel Management
never again Elevator did not work room was very dirty no towels garbage can was full of food garbage air conditioner worked room was in poor condition
Business response:
Dear Guest, Thank you for your feedback. We sincerely regret the challenges you faced during your stay. This experience falls short of the high standards of service we aim to deliver. We are committed to addressing these issues to enhance the experience for our future guests. Your insights are greatly appreciated and will play a crucial role in our improvement efforts. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Minneapolis - Airport - Eagan - South
How is Extended Stay America - Minneapolis - Airport - Eagan - South rated?
Extended Stay America - Minneapolis - Airport - Eagan - South has a 3 star rating with 1,418 reviews.
When is Extended Stay America - Minneapolis - Airport - Eagan - South open?
Extended Stay America - Minneapolis - Airport - Eagan - South is open now. It will close tomorrow at 12:00 a.m.