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Extended Stay America - Minneapolis - Airport - Eagan - South
- Hotels
- Eagan, MN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3384 Norwest Ct., Eagan, MN, 55121, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room smelled. The gal who checked us in wasn’t interested in working or something-she acted like we were bothering her. It took a very long time for hot water. The counters were dirty. However-the bed was so comfortable so we slept fantastic!!
Business response:
Dear Joan, Thank you for your comments about your stay with us, and we sincerely apologize for the housekeeping issues you encountered in your suite. We regret any oversights in preparing your room. Our goal is to offer each guest a suite that is up-to-date and refreshing. Rest assured, we will address this promptly with our concerned team. All the rooms that were delivered were double-checked, but we are sorry if we missed something in between. Please allow us to check out what went wrong and ensure we are able to handle su... read more
Everything was perfect
Business response:
Dear Victor, We are pleased that you have selected Extended Stay America for your accommodation needs. It is our foremost goal to provide a genuine home away from home experience for all our guests, and we are committed to ensuring that each visitor enjoys a comfortable and relaxing stay. We sincerely appreciate you taking the time to acknowledge our efforts and look forward to the opportunity to welcome you back in the near future.Sincerely,Hotel Management
I was getting ready to check out and they kept knocking on my door. I was out by 11:05 AM
Hotel was at good location 10 -15 minutes away from most of the attractions like zoo, mall of America. Rooms were okay, but didn't like the furniture and also hair dryer was not working. Free breakfast was included but when we get to the reception where the breakfast was could not find much.
Business response:
Dear Himanshu, We appreciate your decision to stay with us and are pleased that your overall visit was satisfactory. Nevertheless, we sincerely apologize if any issues detracted from the perfection of your experience. Your feedback is highly valuable to us as it enables us to enhance our guest experience. Your choice of our hotel is greatly appreciated, and we eagerly anticipate your return to enjoy the outstanding experience for which we are renowned.Sincerely,Hotel Management
Was good
Business response:
Dear Mignot, Thank you for being our guest and for your excellent feedback! Every team member at Extended Stay America works hard to deliver a great guest experience, so we appreciate you noticing our efforts. We hope you will visit again the next time you are in the area.Sincerely,Hotel Management
Ok room. Our kid got sick and exorcist spewed milk all over our bed at midnight. The night gal at the counter was quick to bring me new sheets, a bag for the gross sheets and offered to wash our clothes in the hotel washer. Being we had a flight to catch and had to leave by 330am, I used the pay washers instead. (Baby was better and slept after that, atleast some one got sleep) The gal at check in was not so friendly and seemed she was eager to get back to her phone. The room needs updating but worked for the 6 hours we were... read more
Business response:
Dear Amanda,Thank you for sharing your review. We're so sorry to hear that your child got sick during your stay. We're glad our night shift staff was able to assist you quickly. However, we apologize for the less-than-warm welcome you received at check-in. Our staff should always be friendly and attentive, and we'll address this issue to ensure it doesn't happen again. We appreciate your observations and the opportunities for improvement. We are committed to keeping our accommodations clean and well-maintained as we anticipa... read more
Could Be Better Although cheaper than some other hotels I would like the hotel to check their rooms more thoroughly when customers leave. My telephone was not connected as a previous guest had stolen the wire. The guy at the front desk says this happens often also with the TV wires. Very nice and helpful people at the counter. However, 3/4 times I needed someone at the front desk no one was there. My shower was broken, luckily the maintenance guy was nearby and he replaced the head. However, he left the broken shower head on... read more
Business response:
Dear Guest, We are sorry to hear about the inconvenience you experienced during your stay. Your comfort and convenience are important to us, and we apologize for the disruption this may have caused. We take these matters seriously and are committed to addressing them with the relevant departments to improve our services and prevent similar situations from occurring in the future. Thank you again for sharing your feedback, and we hope to welcome you back in the future to show you the exceptional hospitality you deserve.Sincer... read more
Frequently asked questions about Extended Stay America - Minneapolis - Airport - Eagan - South
How is Extended Stay America - Minneapolis - Airport - Eagan - South rated?
Extended Stay America - Minneapolis - Airport - Eagan - South has a 4.2 star rating with 767 reviews.
When is Extended Stay America - Minneapolis - Airport - Eagan - South open?
Extended Stay America - Minneapolis - Airport - Eagan - South is open now. It will close tomorrow at 12:00 a.m.