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Extended Stay America - Minneapolis - Airport - Eagan - South
- Hotels
- Eagan, MN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3384 Norwest Ct., Eagan, MN, 55121, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The management has gotten much better The management has gotten much better
Business response:
Dear Weston, we are pleased you chose Extended Stay America. It is always a pleasure to read reviews complimenting our service and hospitality. Thank you for being our guest. We hope to be your first choice every time you visit the city.Sincerely,Hotel Management
I am a 78y.o. female traveling alone. i was there to celebrate my sister"s 90th birthday at an assissted living facility behind the hotel & did not rent a car. I was told that my reservation as cancelled & they could get me a room a mile away. the whole reason for choosing your hotel was its proximity to my sister without involving a car. I was fortunate that my niece was already there & I could bunk with her it worked but was not ideal. I was very upset and disappointed at my treatment as I had made my reservation more than... read more
Business response:
Dear Sandra, we are sorry for the issues you experienced with your booking. We are looking into the matter to see what went wrong because a confirmed reservation is always confirmed. Please be assured that we will take appropriate measures with our team members and train them to handle such situations better. We hope to have a future opportunity to welcome you back for a flawless stay. Sincerely, Hotel Management
It was OK but really not a place I will recommend. It took more than 20 minutes to get someone to check us into the hotel. Apparently they were short staffed but the front desk person is supposed to carry the phone when they leave the area so they can be reached - unfortunately, she did not. The sink in the kitchenette was very dirty. I ran water to clean it and quickly realized it was from the drain backing up into the sink. However the bed was clean and very firm. There was a nice shower, and the bathroom was clean.
Business response:
Dear Joe, thank you for choosing our hotel. We hope you will accept our apologies for the concerns you experienced during check-in. Also, we are sorry for the housekeeping issues you faced during your stay. We will address these concerns to the specific team to improve for future growth. We look forward to seeing you again on your next visit. Sincerely, Hotel Management
Good stay Very good
Business response:
Dear Manuel, thank you so much for your outstanding review. We are glad that everything went well during your stay and that we made for a memorable experience. Thank you for choosing Extended Stay America, and we hope to have the opportunity to welcome you back any time you are in the area. Sincerely, Hotel Management
Check in time is after 3, employees were behind schedule so I decided to leave and come back later. I went to my room after being out for about an hour. And it seemed fine until I started looking closer: floor wasn’t vacuumed, bathroom looks like it needs a deep clean. I only stayed one night and just needed a bed and bathroom but I wish they would do a more thorough cleaning job. Also, I didn’t have a remote for the tv, furniture (except for bed) seemed worn out. Great service but cleanliness was eh.
Business response:
Thank you for the feedback. It is disappointing to learn of the issues you experienced with our front desk during check-in. We will share your remarks with our team to ensure these types of concerns are not repeated. Also, we apologize for the cleanliness issue you encountered at your room. We are working with our Housekeeping team to reiterate the importance of our daily checklists to make sure this isn't repeated. We hope you will give us another opportunity to provide a better experience on your next stay. Thank you. Sinc... read more
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Frequently asked questions about Extended Stay America - Minneapolis - Airport - Eagan - South
How is Extended Stay America - Minneapolis - Airport - Eagan - South rated?
Extended Stay America - Minneapolis - Airport - Eagan - South has a 4.2 star rating with 752 reviews.
When is Extended Stay America - Minneapolis - Airport - Eagan - South open?
Extended Stay America - Minneapolis - Airport - Eagan - South is open now. It will close tomorrow at 12:00 a.m.