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Extended Stay America - Minneapolis - Airport - Eagan - South
- Hotels
- Eagan, MN
About this business
Location details
3384 Norwest Ct., Eagan, MN, 55121, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I think that there are some gnats or flies that are in the room, and I don't know where they are coming from. In addition, several times there is nobody to assist you when you need their help, and I have had to wait for someone to help me, because the person they do have there can't help me.
Business response:
Dear Jacquelyne, Thank you for taking the time to share your feedback. We strive to provide comfortable accommodations and attentive service to our guests, so we apologize for not meeting your expectations and for the inconvenience. Thank you for bringing this matter to our attention. We will use them to make necessary improvements to enhance the overall experience. Your comfort and satisfaction are our top priorities, and we hope to welcome you in the future so that you can enjoy the elevated experience you always deserve.S... read more
Convenient location with quick access to multiple freeways making it easy to navigate your way around the Twin Cities. There is no breakfast sitting area and all breakfast and coffee was empty by 8:30 and not replenished thereafter. There is laundry facilities but no detergent sold on-site. There is a shopping center right down the road and plenty of places to eat so you don't have to travel far for either.
Business response:
Dear Jacob, Thank you for taking the time to submit a review of your recent stay. We appreciate the complimentary comments you provided regarding our location and are pleased to hear that, overall, your stay was enjoyable. However, we regret to learn that some issues were experienced during your stay, and we apologize for any inconvenience this may have caused. We value your feedback and will utilize it to enhance our hospitality services. It was a privilege to have you as our guest, and we hope to welcome you again in the f... read more
Friendly staff, Michael was very helpful.
It was very dirty and a lot of riff raff
Business response:
Dear Jennifer, Thank you for sharing your feedback. We apologize for the cleanliness issues and any discomfort caused during your stay. Ensuring a safe and pleasant environment for all our guests is paramount. Your comments will be addressed with urgency to maintain our standards. We value your perspective and hope to welcome you back for an improved experience.Sincerely,Hotel Management
Unsatisfied stay. Front desk clerk not very friendly. Wanted to charge me again when room was paid for. Elevator had bad smell. Suspicious people by the door of building smoking. Didn’t feel safe at all. Definitely will not stay at that location at all.
Business response:
Dear Vanessa, We are sincerely sorry to learn about your disappointing experience during your recent stay. Providing a welcoming and safe environment for our guests is our top priority, and it's concerning to see that you encountered issues with the front desk service and felt unsafe due to the surrounding environment. Please know that we take your feedback seriously and will address these concerns with our team to ensure improvements are made. We hope you'll consider giving us another opportunity to provide you with the pos... read more
Frequently asked questions about Extended Stay America - Minneapolis - Airport - Eagan - South
How is Extended Stay America - Minneapolis - Airport - Eagan - South rated?
Extended Stay America - Minneapolis - Airport - Eagan - South has a 3 star rating with 1,416 reviews.
When is Extended Stay America - Minneapolis - Airport - Eagan - South open?
Extended Stay America - Minneapolis - Airport - Eagan - South is open now. It will close tomorrow at 12:00 a.m.