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Extended Stay America - Minneapolis - Airport - Eagan - South
- Hotels
- Eagan, MN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3384 Norwest Ct., Eagan, MN, 55121, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Unsatisfied stay. Front desk clerk not very friendly. Wanted to charge me again when room was paid for. Elevator had bad smell. Suspicious people by the door of building smoking. Didn’t feel safe at all. Definitely will not stay at that location at all.
Business response:
Dear Vanessa, We are sincerely sorry to learn about your disappointing experience during your recent stay. Providing a welcoming and safe environment for our guests is our top priority, and it's concerning to see that you encountered issues with the front desk service and felt unsafe due to the surrounding environment. Please know that we take your feedback seriously and will address these concerns with our team to ensure improvements are made. We hope you'll consider giving us another opportunity to provide you with the pos... read more
I like the convenience of the shopping around you. You never had to pay an arm leg for an Uber to go anywhere for something that you needed because it was just all there.
Business response:
Dear Misty, Thank you for choosing Extended Stay America for your recent stay. We are pleased you enjoyed our excellent location; we are fortunate to have many choices for shopping and dining nearby! Thank you for sharing your review, and we look forward to welcoming you again whenever your travels bring you back to our area. Sincerely,Hotel Management
Hotel met the needs of not having to sleep in an airport for a night. Fairly clean and was cheap.
Business response:
Dear Guest, Thank you for staying with us and sharing your honest feedback. We are glad our hotel served the purpose of your visit. We appreciate your remarks about our clean suites and great value considering the price you paid. However, we regret any issues which might have kept your stay from being perfect. We are continually striving to improve our services and accommodations, and we encourage you to try us again. We are confident you will enjoy a much better experience.Sincerely,Hotel Management
Ive honestly expected more from this hotel..... ive stayed at extended stays, even worked in one. Thos place needs a major upgrade. The first room i checked into smelled like a grandpa ashtray. I thought this was a non smoking hotel? The next room was a little better i had a kitchen area but no cups, plates, or utensils.
Business response:
Dear Samantha, We are sorry for failing to meet your expectations and hope you will accept our apologies for what transpired. We have shared your feedback with our housekeeping and maintenance team to ensure all rooms are thoroughly cleaned and inspected before allocating them to future guests. Also, to ensure the cleanliness of kitchenware, we make these items available at the front desk, and our team is happy to deliver them to your suite. We appreciate you informing us of this concern so we can address our front desk to b... read more
The management has gotten much better The management has gotten much better
Business response:
Dear Weston, we are pleased you chose Extended Stay America. It is always a pleasure to read reviews complimenting our service and hospitality. Thank you for being our guest. We hope to be your first choice every time you visit the city.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Minneapolis - Airport - Eagan - South
How is Extended Stay America - Minneapolis - Airport - Eagan - South rated?
Extended Stay America - Minneapolis - Airport - Eagan - South has a 4.2 star rating with 785 reviews.
When is Extended Stay America - Minneapolis - Airport - Eagan - South open?
Extended Stay America - Minneapolis - Airport - Eagan - South is open now. It will close tomorrow at 12:00 a.m.