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Extended Stay America - Minneapolis - Airport - Eagan - South
- Hotels
- Eagan, MN
About this business
Location details
3384 Norwest Ct., Eagan, MN, 55121, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Could Be Better Although cheaper than some other hotels I would like the hotel to check their rooms more thoroughly when customers leave. My telephone was not connected as a previous guest had stolen the wire. The guy at the front desk says this happens often also with the TV wires. Very nice and helpful people at the counter. However, 3/4 times I needed someone at the front desk no one was there. My shower was broken, luckily the maintenance guy was nearby and he replaced the head. However, he left the broken shower head on... read more
Business response:
Dear Guest, We are sorry to hear about the inconvenience you experienced during your stay. Your comfort and convenience are important to us, and we apologize for the disruption this may have caused. We take these matters seriously and are committed to addressing them with the relevant departments to improve our services and prevent similar situations from occurring in the future. Thank you again for sharing your feedback, and we hope to welcome you back in the future to show you the exceptional hospitality you deserve.Sincer... read more
Room smelled musty...
It was decent. Initially it was overbooked so I was sent to different branch which was only 5 mins away
Business response:
Dear Antenah, Thank you for sharing your experience. We apologize for the inconvenience caused by the overbooking situation and appreciate your understanding as we accommodated you at a nearby branch. We're glad to hear that your stay was decent overall. Your feedback is valuable as we work to improve our booking processes and ensure a smoother experience for your future stay. Sincerely,Hotel Management
Average Stay The property is pretty old and while the bathroom had been re-done the exhaust fan was very loud any time the light was on. The kitchen-ette had 2 forks & two coffee cups that did not match. Nothing else like plates or spoons etc. The fridge worked and made ice which was helpful. Breakfast was listed as 'included' but it was only a breakfast bar and muffin (and many days they were 'out' before the breakfast period ended.) We left at 7 AM on Sunday and no breakfast was available, so I think that should not be inc... read more
Business response:
Dear Thomas, Thank you for choosing to stay with us. Regrettably, we acknowledge our failure to meet your expectations with respect to our service and breakfast offerings. Our housekeeping service is specifically tailored for the prolonged comfort of our guests, aiming to minimize disruption to their residential experience. Nevertheless, we are delighted to provide this service for a nominal fee. Furthermore, in order to ensure impeccable cleanliness for each guest, we store dishware at our front desk, and our team is readil... read more
It was not the place I was looking for
Business response:
Dear Wassef, Thank you for sharing your feedback with us. We apologize that your recent stay did not meet your expectations. We strive to provide a comfortable and enjoyable experience for all our guests. We value your input and hope to have the opportunity to welcome you back under more favorable circumstances.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Minneapolis - Airport - Eagan - South
How is Extended Stay America - Minneapolis - Airport - Eagan - South rated?
Extended Stay America - Minneapolis - Airport - Eagan - South has a 3 star rating with 1,416 reviews.
When is Extended Stay America - Minneapolis - Airport - Eagan - South open?
Extended Stay America - Minneapolis - Airport - Eagan - South is open now. It will close tomorrow at 12:00 a.m.