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Extended Stay America - Minneapolis - Airport - Eagan - South
- Hotels
- Eagan, MN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3384 Norwest Ct., Eagan, MN, 55121, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Convenient location with quick access to multiple freeways making it easy to navigate your way around the Twin Cities. There is no breakfast sitting area and all breakfast and coffee was empty by 8:30 and not replenished thereafter. There is laundry facilities but no detergent sold on-site. There is a shopping center right down the road and plenty of places to eat so you don't have to travel far for either.
Business response:
Dear Jacob, Thank you for taking the time to submit a review of your recent stay. We appreciate the complimentary comments you provided regarding our location and are pleased to hear that, overall, your stay was enjoyable. However, we regret to learn that some issues were experienced during your stay, and we apologize for any inconvenience this may have caused. We value your feedback and will utilize it to enhance our hospitality services. It was a privilege to have you as our guest, and we hope to welcome you again in the f... read more
Friendly staff, Michael was very helpful.
Unsatisfied stay. Front desk clerk not very friendly. Wanted to charge me again when room was paid for. Elevator had bad smell. Suspicious people by the door of building smoking. Didn’t feel safe at all. Definitely will not stay at that location at all.
Business response:
Dear Vanessa, We are sincerely sorry to learn about your disappointing experience during your recent stay. Providing a welcoming and safe environment for our guests is our top priority, and it's concerning to see that you encountered issues with the front desk service and felt unsafe due to the surrounding environment. Please know that we take your feedback seriously and will address these concerns with our team to ensure improvements are made. We hope you'll consider giving us another opportunity to provide you with the pos... read more
I like the convenience of the shopping around you. You never had to pay an arm leg for an Uber to go anywhere for something that you needed because it was just all there.
Business response:
Dear Misty, Thank you for choosing Extended Stay America for your recent stay. We are pleased you enjoyed our excellent location; we are fortunate to have many choices for shopping and dining nearby! Thank you for sharing your review, and we look forward to welcoming you again whenever your travels bring you back to our area. Sincerely,Hotel Management
Hotel met the needs of not having to sleep in an airport for a night. Fairly clean and was cheap.
Business response:
Dear Guest, Thank you for staying with us and sharing your honest feedback. We are glad our hotel served the purpose of your visit. We appreciate your remarks about our clean suites and great value considering the price you paid. However, we regret any issues which might have kept your stay from being perfect. We are continually striving to improve our services and accommodations, and we encourage you to try us again. We are confident you will enjoy a much better experience.Sincerely,Hotel Management
Ive honestly expected more from this hotel..... ive stayed at extended stays, even worked in one. Thos place needs a major upgrade. The first room i checked into smelled like a grandpa ashtray. I thought this was a non smoking hotel? The next room was a little better i had a kitchen area but no cups, plates, or utensils.
Business response:
Dear Samantha, We are sorry for failing to meet your expectations and hope you will accept our apologies for what transpired. We have shared your feedback with our housekeeping and maintenance team to ensure all rooms are thoroughly cleaned and inspected before allocating them to future guests. Also, to ensure the cleanliness of kitchenware, we make these items available at the front desk, and our team is happy to deliver them to your suite. We appreciate you informing us of this concern so we can address our front desk to b... read more
Frequently asked questions about Extended Stay America - Minneapolis - Airport - Eagan - South
How is Extended Stay America - Minneapolis - Airport - Eagan - South rated?
Extended Stay America - Minneapolis - Airport - Eagan - South has a 4.2 star rating with 752 reviews.
When is Extended Stay America - Minneapolis - Airport - Eagan - South open?
Extended Stay America - Minneapolis - Airport - Eagan - South is open now. It will close tomorrow at 12:00 a.m.