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Extended Stay America - Minneapolis - Airport - Eagan - South
- Hotels
- Eagan, MN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3384 Norwest Ct., Eagan, MN, 55121, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The smell is horrible in the rooms & there were bugs! Staff was nice but that’s the ONLY positive about this place.
Business response:
Thanks for choosing us. We apologize for the odor and cleanliness issues you encountered in your rooms. We are very concerned about your experience and have brought this to the attention of our housekeeping department. We assure you that remedial steps are underway so such issues don’t happen again. Please consider giving us a chance to redeem ourselves in the future. Sincerely, Hotel Management
Relaxing it was clean staff at Friendly, I would definitely stay there again.
Business response:
Robert, thank you for being our guest at Extended Stay America. We are happy to know you enjoyed your clean and comfortable accommodation and were impressed with our courteous associates. It was a pleasure to have you here, and we look forward to your return visit. Sincerely, Hotel Management
Stains on sheets, bathroom is outdated, night clerk was very slow, breakfast was coffee and granola bars and one coffeemaker did not work. Price was okay but don't expect much.
Business response:
Thank you for taking the time to tell us about your visit! We are happy your overall stay was good, but we want it to be perfect. We always want to exceed the expectations of our guests, and we genuinely apologize for not doing so during your time with us. Thank you for choosing our hotel, and we hope you will give us another opportunity to welcome you for the perfect stay you deserve. Sincerely, Hotel Management
It was ok to stay I would recommend to anybody because it a nice hotel to stay at and good location that is close by restaurants and store. Their bed is kind of comfortable. They provide breakfast but only serves oatmeal, coffee, hot chocolate, granola bar and one fruits type. You can ask for kitchen supplies to make your meal and they will do the dishes for you. It hard to find them at first. I realize they are behind Well Fargo.
Business response:
Jonathan, it was a pleasure to have you as our guest at Extended Stay America. We’re glad to know our location was ideal for you and that you slept well on our comfy beds. Thank you for recommending us to future guests! We hope to see you again soon. Sincerely, Hotel Management
Extended Stay, Eagan, MN It was okay. The hotel could have been cleaner.
Business response:
John, thank you for taking the time to share your feedback. We’re glad to know overall you had a pleasant time with us, but we’re sorry the cleanliness of our hotel was not up to your expectations. Please be assured that we have discussed your feedback with our housekeeping team, and we’re working with them to be more diligent with our efforts moving forward. We hope you will consider a return visit so we can make it up to you. Sincerely, Hotel Management
A little steep in pricing for extended stays - no real price difference from one night to many days. Actually it would have been more expensive per day to stay longer, also rooms were not available for the full length of my travel - so only stayed one day. Amenities were awesome (on site laundry, working kitchen w/ fridge, microwave and sink) - able to borrow kitchen items and cooking utensils upon request!!! It was really nice to be able to cook and store a real meal while not at home!!!
Business response:
Thanks for evaluating your experience at our hotel. Although you had an overall pleasant stay with us, we are sorry for the issue you had with the pricing. We hope to have another chance so we can deliver you an exceptional experience. Sincerely, Hotel Management
Business response:
Thank you for your visit. We are glad to see you had an overall good stay but apologize for failing to meet some of your expectations. It was good to have you here, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Easy to access; goid route to just about anywhere There were few amenities, continental breakfast was just muffins & granola bars & coffee. No toiletries. Had to ask for dishes - extrnded stay. Had to ask for toilet paper, which was almost gone upon arrival. Only 2 towels for three guests. No ice.
Business response:
Thanks for evaluating your experience at our hotel. We are pleased to read you liked many aspects of our hotel and had a comfortable stay with us. However, we are sorry for the disappointment you had with our breakfast. Your feedback will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. Please note, kitchenware and toiletries are available at the front desk as per the brand standard and are always complimentary. We hope to have the opportunity to serve you ag... read more
Nice location, but....... When i arrived to check in, the attendant on duty was rude and very unhelpful. I felt he was rushing me. The hotel hallways and room smelled of strong cigarette smoke.
Business response:
Although you liked our location, we sincerely apologize for the service and odor issues you experienced. We will be taking action to make sure we are more consistent in providing the level of service you expect and deserve. We hope you will consider giving us another chance so we can restore your confidence in our hotel. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Minneapolis - Airport - Eagan - South
How is Extended Stay America - Minneapolis - Airport - Eagan - South rated?
Extended Stay America - Minneapolis - Airport - Eagan - South has a 4.2 star rating with 752 reviews.
When is Extended Stay America - Minneapolis - Airport - Eagan - South open?
Extended Stay America - Minneapolis - Airport - Eagan - South is open now. It will close tomorrow at 12:00 a.m.