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Extended Stay America - Minneapolis - Airport - Mendota Heights
- Hotels
- Mendota Heights, MN
About this business
Location details
1380 Northland Dr, Mendota Heights, MN, 55120, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very clean. Appears to be recently renovated.People very friendly. Water pressure for the shower was terrible.
Business response:
Thank you for the 4-star rating and great review. We’re so glad you found the accommodations pleasing but we’re sorry to hear that the water pressure was not quite to your liking. We apologize for the inconvenience this caused and thank you for letting us know.
The lot wasn’t scooped out after the snow and it was very sloppy. No pop machines on each floor and the one in the lobby wasn’t functioning. Only one pillow per person.
Business response:
Thank you for your detailed review and descriptions. We appreciate hearing what you enjoyed and what you wished for and we will use this feedback to help us improve. We hope your overall stay was a good one that met your needs.
Almost brand new hotel. Beds are still a little hard. Not a lot right around the area but overall a very nice hotel for the price!
Business response:
Thank you for taking time to review our hotel. We are so glad you loved our rooms but sorry to hear that our beds did not meet your expectations. We're glad your overall experience is a positive one.
I didn't like that they were stingy with information. Staff was vague on information at check in therefore caused confusion extra charges and misinformation/miscommunication. Not only instead of a curiosity phone call regarding check out they came into the room while we were still in bed without knocking
Business response:
Thank you for sharing your experience. I'm sorry to hear about some confusion regarding our rates and fees. We try to be completely transparent about our prices and services but it sounds like you were not aware of our additional service package options. One package includes linen exchange, another provides more frequent housekeeping, cookware sets are available to purchase, etc. By allowing guests to choose and only pay for the amenities they desire, we are able to keep our rates affordable. It would be shocking if you were... read more
Excellent for long term stay, like a mini apartment
Business response:
We are delighted that you appreciated all we have to offer. Thank you for staying with us!
Clean, airport area, extended stay jewel. Newly opened, close to airport, easy access from interstate, quiet. Courtyard Marriott next door. But if you're going to cook, you need cooking supplies, utensils, etc. Bus service limited to this area. Car almost essential. Light rail from Mall of America, thru airport, to downtown is a jewel. Fitness area has no stationary bike or free weights, but otherwise quite nice. Alarm clock not very loud.
Business response:
We are delighted that our accommodations met your needs so beautifully during this stay. We are pleased it was a wonderful 'Simple. Done Better.' experience for you. Thank you!
We did not understand this was like renting an apartment rather than the normal hotel. You pay extra for daily linen and there was no maid service. Had we understood this, we would have been better prepared so it’s our fault. But rooms are large, beds are comfortable and we will readily stay here again.
Business response:
Thank you for the great review. We work hard to deliver clean, comfortable rooms with in-room kitchens and do-it-yourself laundry facilities on-site. We're glad to hear that you appreciated all we have to offer. We do hope you come back again.
Average, for an extended stay hotel Fairly average hotel. Note that it is an extended stay hotel in an airport district, so no amenities in the rooms like coffee maker. There is a small stove, but no utensils or plates, you would need to provide them yourself. They give you a small bar of soap, but no shampoo etc.
Business response:
Thank you for your review and helpful descriptions of our hotel. We are glad you enjoyed a good stay with us and that our accommodations meet your needs. Our goal is to provide guests with a hospitable environment that is affordable, clean, and simple and we are pleased that we delivered for you.
Business response:
We appreciate the incredible rating! Thank you!!
Frequently asked questions about Extended Stay America - Minneapolis - Airport - Mendota Heights
How is Extended Stay America - Minneapolis - Airport - Mendota Heights rated?
Extended Stay America - Minneapolis - Airport - Mendota Heights has a 3.5 star rating with 858 reviews.
When is Extended Stay America - Minneapolis - Airport - Mendota Heights open?
Extended Stay America - Minneapolis - Airport - Mendota Heights is open now. It will close tomorrow at 12:00 a.m.