Extended Stay America - Minneapolis - Airport - Mendota Heights

Stacy 

on Expedia

5 months ago

Disappointed :( Sad. The employees were talking (right in front of my sister and I) about me booking on Hotels.com and put us in a room that was in poor condition, because we paid a lower rate. The sheets and pillow cases were not changed, you could smell perfume on them. 

Emma B 

on Expedia

6 months ago

Ronnie the GM is out to make money. Stay away. I was given 2 rooms that were both dirty, not cleaned properly. Pillows on the couch with no pillow cases. Bed used. Crap on the floor. In the end the nice guy at the front desk went to look for a clean room himself. He check 8 more rooms that the system said was clean, none were. In the end I had to go elsewhere. Management, do better. Check when your cleaners say rooms are clean. Nobody is getting a bonus when you can’t get a clean room for your customers. Cleaners, stop lying... read more

Janina 

on Expedia

6 months ago

Don’t stay here! The room stunk like cigarettes, bed seemed to be just on top of a pull out frame, receptionists were rude and unwelcoming. 

Masthan 

on Expedia

8 months ago

Not safe 

Barbara 

on Expedia

8 months ago

Our room and lobby reeked of cigarette smoke. Unfortunately the other guests were loud and playing music until 2am. We had very little sleep. 

Rick 

on Expedia

8 months ago

When I arrived at 1am they proceeded to tell me that there isn't any rooms available that they were way over booked so was not happy me and wife and dog had to sleep in car because the other hotels in area wouldn't let us check in because of the time. So that was my experience with extended stay hotels