Extended Stay America - Minneapolis - Airport - Mendota Heights

Sherriann 

on Expedia

a year ago

I was denied a room even though i paid in full 

Chris 

on Expedia

a year ago

We booked this hotel very late, but it let me complete the booking process. We drive an extra 15 miles to get there only to be told that the night audit had already started and he couldn't check us in, I would be refunded what I was charged. Obviously upset I left to the parking lot, then went back in and he said audit only takes about an hour and he could check us in after that. But since it would be considered an early check in they would charge me $10 for every hour before normal check-in time, mind you this was at 2am. W... read more

Kacy 

on Expedia

a year ago

I didn’t even get to check in, they said they were full/booked. I hope to get my money back! 

Ofra 

on Expedia

a year ago

The first night was traumatic due to a fight next room. There was no telephone in the room and it was horrible as the people slammed doors yelled and bangs on walls. 

Karla 

on Expedia

a year ago

Desk clerk was screaming at someone on the phone about a bill and there was no one at front desk to cover her. 

Jennifer 

on Expedia

a year ago

If you advertise having kitchen supplies, coffee maker pots pans etc you should have enough of them for every room. I request ed it before arriving and never received them. 

Stacy 

on Expedia

a year ago

They had roaches