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Extended Stay America - Minneapolis - Fridley
- Hotels
- Fridley, MN
About this business
Location details
230 57th Ave NE, Fridley, MN, 55432, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Go elsewhere unless homelessness is other choice We did not stay due to uncleanliness and overall poor condition of the hotel.
This is not a safe hotel for a woman traveling alone. It was unclean and there wasn’t even a trash receptacle in the bathroom.
The front desk guy was so high fro marijuana that he reaked of that we had to wake him up while he was sleeping on the counter and then he didnt remember checking is in five minutes prior. We rented a room with a pullout couch and a queen bed and we didn't have a pullout couch. We had to ask family to borrow a cot for our daughter. Breakfast was not out when it was supposed to be, it was hours late and all the food(milk and snacks for the baby spoiled because the fridge didnt work) we have always had good experiences at exte... read more
Business response:
Dear Daniel, Thank you for sharing your experience. We deeply regret the issues you encountered during your stay, especially concerning the front desk service, room accommodations, and breakfast delays. This does not meet the standards we strive to uphold, and we sincerely apologize for the discomfort and inconvenience caused. Your feedback has been shared with management to address these matters and reinforce our commitment to professional, attentive service. While we understand your frustration, we are dedicated to making ... read more
Súper dirty
Business response:
Dear Guest, Thank you for your feedback. We understand that the cleanliness of our accommodations plays a vital role in creating a pleasant stay for our guests, and we apologize for any inconvenience you may have experienced. We have shared your feedback with our housekeeping team, and we are working to ensure that our guests have the best possible experience when they stay with us in the future. Sincerely, Hotel Management
Room was dirty, no towels or toilet paper, chair was moldy and the pillows were on the floor with no pillow cases. Would never book here again.
Business response:
Dear Guest, Thank you for providing your feedback. We sincerely apologize for the condition of your room, which does not reflect the high standards we strive to maintain. Your observations have been documented, and we will conduct a prompt follow-up with the relevant teams. We appreciate your valuable insights, and thank you for bringing this to our attention. Sincerely, Hotel Management
Was told there was a breakfast but only a few packaged muffins and no one around when we checked out rang the buzzer a few times also there was some noise all night in the room sounded like a vent shuttering in the wind but couldn’t track it down
Business response:
Dear Guest, Thank you for your feedback. We sincerely apologize for the limited breakfast options you encountered, the inadequate assistance during check-out, and the ongoing noise disturbance in your room. This does not reflect the standard of service we strive to uphold. We will be addressing these concerns with our team to implement the necessary improvements. Your input is highly valued, and we are committed to providing a better experience in the future. Thank you for your understanding.Sincerely,Hotel Management
The check process is ridiculous. There no utensils to cook or eat with. The furniture is worn and the shower was disgusting.
Business response:
Dear Derrick, We acknowledge your recent feedback regarding your stay at our hotel, and we are genuinely sorry that your experience did not align with your expectations. We regret any inconvenience you encountered during check-in and understand your disappointment regarding the issues you mentioned. To maintain cleanliness for all guests, we store the dishware at the front desk and are pleased to bring it to your suite upon request. We take your concerns seriously and will address them effectively for future improvement. We ... read more
Frequently asked questions about Extended Stay America - Minneapolis - Fridley
How is Extended Stay America - Minneapolis - Fridley rated?
Extended Stay America - Minneapolis - Fridley has a 2.9 star rating with 1,208 reviews.
When is Extended Stay America - Minneapolis - Fridley open?
Extended Stay America - Minneapolis - Fridley is open now. It will close tomorrow at 12:00 a.m.