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Extended Stay America - Minneapolis - Fridley
- Hotels
- Fridley, MN
About this business
Location details
230 57th Ave NE, Fridley, MN, 55432, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Súper dirty
Business response:
Dear Guest, Thank you for your feedback. We understand that the cleanliness of our accommodations plays a vital role in creating a pleasant stay for our guests, and we apologize for any inconvenience you may have experienced. We have shared your feedback with our housekeeping team, and we are working to ensure that our guests have the best possible experience when they stay with us in the future. Sincerely, Hotel Management
Room was dirty, no towels or toilet paper, chair was moldy and the pillows were on the floor with no pillow cases. Would never book here again.
Business response:
Dear Guest, Thank you for providing your feedback. We sincerely apologize for the condition of your room, which does not reflect the high standards we strive to maintain. Your observations have been documented, and we will conduct a prompt follow-up with the relevant teams. We appreciate your valuable insights, and thank you for bringing this to our attention. Sincerely, Hotel Management
Was told there was a breakfast but only a few packaged muffins and no one around when we checked out rang the buzzer a few times also there was some noise all night in the room sounded like a vent shuttering in the wind but couldn’t track it down
Business response:
Dear Guest, Thank you for your feedback. We sincerely apologize for the limited breakfast options you encountered, the inadequate assistance during check-out, and the ongoing noise disturbance in your room. This does not reflect the standard of service we strive to uphold. We will be addressing these concerns with our team to implement the necessary improvements. Your input is highly valued, and we are committed to providing a better experience in the future. Thank you for your understanding.Sincerely,Hotel Management
The check process is ridiculous. There no utensils to cook or eat with. The furniture is worn and the shower was disgusting.
Business response:
Dear Derrick, We acknowledge your recent feedback regarding your stay at our hotel, and we are genuinely sorry that your experience did not align with your expectations. We regret any inconvenience you encountered during check-in and understand your disappointment regarding the issues you mentioned. To maintain cleanliness for all guests, we store the dishware at the front desk and are pleased to bring it to your suite upon request. We take your concerns seriously and will address them effectively for future improvement. We ... read more
Horrible. It was gross, we didn’t even stay the night! The faucet wasn’t attached fully to the sink, there was a whole in the bathroom door, the air didn’t work, the bed was horrible, the kitchen was dirty and sticky. We just left after a while. I want to get a refund since we didn’t stay there because it was so bad.
Business response:
Dear Tierney, Thank you for sharing your experience. Your feedback is very important to us, as it will assist us in improving our guest experience. We will take the necessary steps to ensure this does not occur in the future.Sincerely,Hotel Management
I like the kitchens that are in the room
Business response:
Dear Ronald, Thank you for choosing our hotel and for sharing your feedback. We are delighted to hear that you were satisfied with our fully equipped kitchens. Thank you for your feedback, and we look forward to welcoming you back soon.Sincerely,Hotel Management
I will not be back and I am an extended stay loyalist for 15 years now. This is sad and it hurts plus the roaches went into my food when I sat it down and went to the bathroom. I wasted my money on the food.
Business response:
Dear Hugh, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is adequately addressed.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Minneapolis - Fridley
How is Extended Stay America - Minneapolis - Fridley rated?
Extended Stay America - Minneapolis - Fridley has a 2.9 star rating with 1,243 reviews.
When is Extended Stay America - Minneapolis - Fridley open?
Extended Stay America - Minneapolis - Fridley is open now. It will close tomorrow at 12:00 a.m.