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Extended Stay America - Minneapolis - Fridley
- Hotels
- Fridley, MN
About this business
Location details
230 57th Ave NE, Fridley, MN, 55432, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Old, dirty, smell.
Business response:
We are sorry your stay was not what you expected. This is a work in progress, so we hope to see you again.
Business response:
We are saddened to hear your stay with us was not to your liking. We are a work in progress and your response helps us to fix any and all issues that may arise.
Business response:
We are sorry your stay was not what you expected. This is a work in progress, so we hope to see you again.
The worst hotel we’ve ever stayed in. Upon arrival a boy was riding his bike down the hallway. That should have been our first clue. In our room we had baby cockroaches on the floor, and throughout the night the light sensor continued to react to any movement, turning all of the main lights on in the room. The sheets were clean, that was the one positive. Along the baseboards was a collection of grease and dust that is a perfect environment for the ants that marched alongside the walls. I would highly recommend NOT staying a... read more
Business response:
Dear Brent, Thank you for taking the time to review your stay with us. Every guest who walks through our doors should expect a clean, well-maintained property as their home away from home when traveling. Therefore, we sincerely apologize that this was not your experience. We will address this immediately and genuinely appreciate your bringing this to our attention. We are committed to providing each guest with a seamless, outstanding stay, so we hope you will revisit so we can show you the visit you deserve.Sincerely,Hotel M... read more
Using a different brand Night clerk had no personality. 1 key for 2 people. Floors were dirty. Someone urinated in the West end stairwell that was already unkept. Room was comfortable, however have to request any kitchen amenities. Not even a coffee maker. Looked like a fist punch in bathroom door. Bathroom sink slow to drain. Chose an Extended Stay because we came out for a specific food we planned to come back and enjoy. Right next to the highway with some sketchy people in parking lot relieving themselves. Planned to add ... read more
Business response:
Dear Mona, We truly regret to learn about your disappointing experience at our hotel. Please accept our sincere apologies for any inconvenience you encountered during your stay. Your feedback is of utmost importance to us, and we take these matters seriously. We're committed to addressing these concerns and ensuring that every guest receives the highest level of service and care. Your feedback will aid us in making necessary improvements. We hope you will consider giving us another chance in the future to provide you with th... read more
The floors were filthy. We had to wear shoes the entire time. And the bed had the thinnest of covers. It was humid even with the air on and the bed was small with lumps for pillows. I wouldn't recommend to anyone.
Business response:
Dear Holly,Thank you for your review of our hotel. We promise to provide every guest with fresh, clean, and comfortable accommodations; we regret that this was not your experience. We understand that the cleanliness issue you described is concerning and unacceptable; we also regret the temperature in the room was not up to your expectations. Please accept our apologies and know that we take our commitment very seriously. We will address this with our team to ensure improvements are made. We hope you will give us a chance to ... read more
The room was not cleaned, when I walked in the room all I could smell was alcohol and puke that was in the sink, the bathroom sink was clogged. There were no garbage cans in there the carpet bed and chair were dirty. I didn't get any rest because all I wanted to do was get out.
Business response:
Dear Roxanne, Thank you for taking the time to provide feedback about your recent stay. We understand the importance of a fresh and clean hotel experience and sincerely apologize that we did not meet your expectations in this regard. We are currently conducting a thorough review of our housekeeping procedures to ensure that we consistently adhere to the highest standards of cleanliness. Your input is greatly appreciated, and we hope the opportunity to welcome you back and provide you with the exceptional experience you deser... read more
Frequently asked questions about Extended Stay America - Minneapolis - Fridley
How is Extended Stay America - Minneapolis - Fridley rated?
Extended Stay America - Minneapolis - Fridley has a 2.9 star rating with 1,243 reviews.
When is Extended Stay America - Minneapolis - Fridley open?
Extended Stay America - Minneapolis - Fridley is open now. It will close tomorrow at 12:00 a.m.