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Extended Stay America - Minot
- Other
- Minot, ND
About this business
Location details
1009 20th Avenue Southeast, Minot, ND, 58701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Garbage ass hotel The room was dirty. It was a kitchenette, but there were no dishes or cookware! On Hotels.com it’s listed to have a bar. They don’t even have a liquor license. Don’t let the exterior fool u
Business response:
Dear Guest, Thank you for your feedback. We’re sorry your stay did not meet expectations. While we do offer kitchenettes, cookware, and utensils are available upon request at the front desk, and we apologize if this was not clearly communicated. We also understand your frustration regarding the listing and will work to ensure all amenities are accurately represented. Your comments have been noted and shared with our team. We hope to have the opportunity to welcome you back for a better experience. Sincerely, Hotel Management
Staff was unavailable. Room was stained and gross. Dog poop was all over the grass outside. The said there was breakfast and there wasn't.
Business response:
Dear Guest, Thank you for choosing to stay with us. We sincerely apologize for not meeting your expectations regarding our accommodations and breakfast options. Cleanliness and comfort are important to us, and we’ll address this with our team to ensure improvements. Thank you again for your feedback; it helps us improve our service and better serve our guests. Sincerely, Hotel Management
I WOULD AVOID THIS PLACE! I stayed here about 8 years ago and it was ok so decided to stay again. Since that time I found out it had been purchased by new owners and they had not put any money into it since. The first room (107) I was given was not dirty from a cleaning standpoint, it was dirty from a worn out perspective. The carpet was filthy and (do not laugh) the coffee table in the main room had been chewed up by what I assume was a dog. Literally all four legs and all four corners had been chewed to splinters. Wish I h... read more
Business response:
Dear Guest, Thank you for choosing us and for sharing your comments. It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. Your feedback is invaluable as we continually strive to improve and grow based on guest concerns. We hope to have another occasion to host you and provide you with the seamless stay you deserve!Sincerely,Hotel Management
Extremely dirty, in both the room,hallway and elevator. It seemed people were coming and going all night.
Business response:
Dear Guest, Thank you for selecting our hotel for your accommodation. We always strive to provide our guests with the highest standards of comfort and cleanliness, and we are disappointed to hear that we fell short of your expectations. Please accept our most sincere apologies for any inconvenience caused. To ensure that we continue to meet our guests' expectations, we are taking the necessary steps to address this matter with our housekeeping department. We hope you will give us another opportunity to serve you in the futur... read more
They lie about breakfast. Breakfast was a joke. Don't advertise breakfast. I took a picture of the whole breakfast bar...
Business response:
Dear Guest, Thank you for choosing to stay with us. We recognize the importance of starting your day with a good breakfast, and we sincerely apologize that your experience did not align with your expectations. Your feedback is highly valued, and we are dedicated to utilizing your insights as we continually enhance our services. We will share your valuable feedback with our leadership to enhance our breakfast offerings and better align with our guests' preferences. If you plan to revisit our city, we hope to have the chance t... read more
Filthy property. Do not recommend
Business response:
Dear CLINTON, Thank you for taking the time to provide feedback about your recent stay. It is our commitment to ensure that every guest experiences a clean and comfortable environment, akin to a home away from home when traveling. Therefore, we sincerely apologize for any shortcomings you may have encountered. Your concerns will be promptly addressed, and we hope to welcome you back so we may provide you with the experience you deserve.Sincerely,Hotel Management
Do not stay here! Horrible hotel. Filthy and run down property. Carpets had stains furniture was all nicked up. Sheets had stains and hotel could not offer clean ones.
Business response:
Dear CLINTON, Thank you for being our guest. We sincerely apologize for not fulfilling our commitment to providing clean and fresh accommodations during your stay. We have taken serious note of your experience and have promptly brought this to the attention of our housekeeping team for a thorough review and necessary action. We hope you will give us another try so we can provide you with a more positive experience.Sincerely,Hotel Management
The atmosphere seems like it is good. Updating in rooms needs tohappen. Our room had garbage in the trash when we entered. The floors/carpets were not cleaned before our stay.
Business response:
Dear Lee, Thank you for choosing to stay with us during your recent visit to our area. We understand that the cleanliness of our accommodations plays a vital role in creating a pleasant stay for our guests, and we apologize for any inconvenience you may have experienced. We have shared your feedback with our housekeeping team, and we are working to ensure that our guests have the best possible experience when they stay with us in the future. Thank you again for your feedback; it helps us improve our service and better serve ... read more
Carpet needs replacing. Floor hasn’t been washed. Gross
Business response:
Dear Guest, Thank you for your recent visit and your feedback. Please accept our apologies for not providing the impeccable accommodations you should have received. Your feedback is invaluable, and we have promptly brought this to the attention of our housekeeping team for a thorough review and necessary action. We hope that you will give us another chance to serve you better the next time you are in the area.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Minot
How is Extended Stay America - Minot rated?
Extended Stay America - Minot has a 4 star rating with 1,387 reviews.
When is Extended Stay America - Minot open?
Extended Stay America - Minot is open now. It will close tomorrow at 12:00 a.m.