Extended Stay America - Mobile - Spring Hill

RFM 

on Expedia

12 years ago

Worst hotel experience ever After almost 13 hours on the road, I found this hotel online, from the road. The ratings seemed to be ok, nothing special but nothing too bad. We were only sleeping there and getting up early to get on the road again. When I checked in at 10:30 pm, I was told I would have to wait as the clerk had to do her "processing". I told her that was fine. After about 5 minutes she told me I might want to go wait in the car, that it would take about 45 minutes! She must have seen the look on my face, because... read more

Anonymous 

on Expedia

12 years ago

weekeñd trip Bathtub dirty (metal tub stopper slimy with mold and mildew). Only 1 washrag and room stank. Also coffee pot was dirty. Never stay here again. 

RebekahMaylene 

on Expedia

12 years ago

Unimpressed. First off, we were told the pet fee was $50, ten when they came back with our receipt, it was $55, and we were told they had forgotten to tell us about the taxes. Then when we got to the room, it was fairly clean, but needed some repairs. The bed was the wrong size--we requested a queen size bed, and we got a full size. Not sure if there was a price difference or not. The pillows were the worst pillows in the history of the world. They were like if you took diapers and tissue paper, wadded them up, stuck them in... read more

Tere 

on Expedia

12 years ago

It was scary. You stick to the carpet it so so dirty. They had to get me frying pan so I could cook breakfast. The pan stuck really bad , cheap non coated metal pan. We were awakened in the middle of the night. The person in the room next to us got robbed and they had to call the police. Needless to say I had to un extend our stay. I would not recommend this to anyone. 

barryb 

on Expedia

12 years ago

Over rated I chose this hotel because of the three and a half stars 1 wouldn't rate this above a one. Staff was polite and helpful. Too old and dirty to take off our clothes. 

channel 

on Expedia

12 years ago

It was not what i expected however the staff was outstanding.The room itself was not in good conditions and i would not recommend anyone to go there 

Dave Courington 

on Expedia

12 years ago

Not too great The room smelled of moldy carpets and the room was hot when we arrived. The check in was OK, they had all the papers waiting, but the night clerk forgot to put us in the system, so the next day I was told that they did not service the room because we never checked in. so, we stayed two nights in a room that was dirty when we got there. I will not be going back. EVER... 

Dikita 

on Expedia

12 years ago

One of the hotel staff were so Nasty andRudr I will not be staying at the Extended Stay of Amreica in mobile alabama when I go back 

TravelsAlone 

on Expedia

13 years ago

Reasonable but won't stay again. I had several reasons why I won't stay again. Location wasn't the best, especially for a woman that travels by herself. I didn't like the idea that there was noone there after 10 p.m. I was left with an emergency number to call. There were no ice machines on the entire property. There was an ice tray in the freezer but they bother to even fill it up so you have 1 tray of ice when you check in. The bathroom sink had a huge broken area in it. So in my opinion, its worth it to pay $20 more and s... read more