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Extended Stay America - Nashville - Brentwood - South
- Hotels
- Brentwood, TN
About this business
Extended Stay America Hotel Nashville - Brentwood - South is located at 9020 Church St E, Brentwood, TN. This business specializes in Hotels & Motels and Other Lodging and has 1 review(s) with a star rating of 4.0.
Location details
9020 Church St. E., Brentwood, TN, 37027, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Not sure about the breakfast. Lady said it is a grab and go off of a little table in the lobby in the morning. Not what I was expecting. Had to go to a different building for our room. Definitely won’t be staying here again.
Business response:
Dear Dennis, We appreciate you being our guest and leaving valuable comments. We know how important it is to start your day with a good breakfast; therefore, we are sorry our selections at our complimentary grab-and-go breakfast didn't meet your expectations. We will certainly pass along your feedback to the appropriate team members, as we are always grateful to hear how we can improve a guest's experience. Thank you again for your feedback, and we look forward to welcoming you back soon. Sincerely,Hotel Management
Quick trip to Nashville Was a little worried due to the price, but was pleasantly surprised. The rooms were clean and quiet. We would stay here again.
Business response:
Dear Robert, Thank you for staying with us! We are delighted to hear that your stay exceeded expectations. We strive for clean and peaceful accommodations and are glad you enjoyed them. Your kind words mean a lot to us, and we look forward to welcoming you back to Extended Stay America in the future!Sincerely,Hotel Management
Could have been cleaner
Business response:
Dear Raymond, We appreciate you choosing to stay with us and providing your review. We always aim to deliver a comfortable and immaculate environment for every guest. However, we regret any cleaning oversights during your visit. We appreciate you bringing this to our attention, as it allows us to identify areas where we can improve. We welcome you to revisit us for a more exceptional experience next time you return to our area.Sincerely,Hotel Management
Older put nicely updated, some thing need updating yet but would stay again. Web site said free breakfast but not offered at hotel, that was one reason we booked it, no discount from price though
Business response:
Dear Linda, Thank you for sharing your feedback! We are glad you found the updates appealing and would consider staying again. However, we apologize for any confusion regarding breakfast; we offer a complimentary grab-and-go breakfast to start your day with convenience. We are sorry if this was not what you experienced. We will surely work to improve in the future. Your comments are important to us, and we hope to welcome you back for another great stay in the future!Sincerely,Hotel Management
Ight for what i needed it for In the area for one night. Looking for something cheap and quick. Not the best but for the night, I ll take it. Spider in the bathroom, wasnt a pleasant smell. Like old something . Huge roach outside. Rusty shower curtain. Extremely small beds and Im not a big person.But no noise, had a kitchen like area. If i had to as my last option i ll go back but take some stuff to feel more comfortable. Front desk lady was nice.
Business response:
Dear Victor,We appreciate your kind words about our staff. However, we apologize for the unpleasant conditions you encountered. The issues you described are concerning and fall short of our standards, and we appreciate you bringing them to our attention. We will address this with our housekeeping team to ensure our hotel meets the highest level of cleanliness standards. While we regret that your recent stay was not up to your standards, we value your input. We are committed to ensuring your next visit with us is nothing shor... read more
Frequently asked questions about Extended Stay America - Nashville - Brentwood - South
How is Extended Stay America - Nashville - Brentwood - South rated?
Extended Stay America - Nashville - Brentwood - South has a 3.9 star rating with 902 reviews.
When is Extended Stay America - Nashville - Brentwood - South open?
Extended Stay America - Nashville - Brentwood - South is closed now. It will open tomorrow at 9:00 a.m.