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Extended Stay America - Nashville - Brentwood - South
- Hotels
- Brentwood, TN
About this business
Location details
9020 Church St. E., Brentwood, TN, 37027, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Staff was very friendly
Business response:
Dear Guest, Thank you for sharing your kind words. We are delighted you found the staff very friendly, as providing warm and welcoming service is something we take great pride in. Your appreciation means a lot, and we look forward to having you stay with us again at Extended Stay America for another pleasant experience. Sincerely, Hotel Management
Pretty decent room for price. Was not bad
Clean room, clean facility only thing lacking was choice of breakfast
Business response:
Dear Guest, Thank you for your kind words about Extended Stay America! We are glad to hear you enjoyed the cleanliness of both your room and our facility. However, we are sorry for any disappointment with the breakfast choices. We appreciate your suggestion, and we will certainly take it into consideration as we look to improve our offerings. We hope to welcome you back again soon! Sincerely, Hotel Management
Good
Attendant seemed irritated & was unfriendly when checking in. Room, bed, & bath seemed clean. The room was quiet which was a nice surprise. The refrigerator on the other hand looked like it’d been drug out of a junk yard. The front was stained from previous mold growth & the gasket was deteriorating & covered in mold. I wouldn’t return due to poor service when checking in & the biohazard they’re using as a refrigerator.
Business response:
Dear Sara, Thank you for sharing your experience with us. We’re happy to hear that you found the room clean and quiet, and we truly appreciate our housekeeping team's efforts. We’re sorry to learn about the issues with the interaction at arrival; this isn’t the experience we aim to provide. Our front desk team is usually known for being warm and helpful, so your feedback will be shared with them to ensure better service moving forward. We’ll also have our maintenance team address the refrigerator issue so future guests don’t... read more
Had everything I needed
Mitt night people yelling,
Business response:
Dear Jim, Thank you for sharing your valuable feedback. We recognize the importance of providing our guests with a peaceful and comfortable atmosphere, and we sincerely apologize for the disturbances caused by noise during your stay. We understand how disruptive this can be, particularly during nighttime hours. Please be assured that your comments have been communicated to our team to enhance monitoring and foster a more serene environment for all guests. We appreciate your choosing us and look forward to the opportunity to ... read more
Frequently asked questions about Extended Stay America - Nashville - Brentwood - South
How is Extended Stay America - Nashville - Brentwood - South rated?
Extended Stay America - Nashville - Brentwood - South has a 2.7 star rating with 1,868 reviews.
When is Extended Stay America - Nashville - Brentwood - South open?
Extended Stay America - Nashville - Brentwood - South is closed now. It will open on Monday at 9:00 a.m.