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Extended Stay America - Nashville - Brentwood - South
- Hotels
- Brentwood, TN
About this business
Location details
9020 Church St. E., Brentwood, TN, 37027, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I love staying here when I come to Nashville the staff are always friendly and helpful. Rooms are always clean and well kept!
Business response:
Dear Guest, Thank you for choosing Extended Stay America and for sharing your feedback with us. We’re delighted to hear that our team made such a positive impression and that your room was comfortable and well-kept. It’s always our goal to create a welcoming environment, and knowing you enjoy your visits truly means a lot. We look forward to hosting you again on your next trip to Nashville! Sincerely, Hotel Management
Clean room friendly staff I love em
Business response:
Dear Guest, We are thrilled to hear you enjoyed your stay and felt welcomed by our team! It is always wonderful when guests leave with such positive impressions. At Extended Stay America, we work hard to provide a comfortable environment and warm hospitality for everyone who visits. Thank you for sharing your kind feedback, and we look forward to welcoming you back again for another great experience soon. Sincerely, Hotel Management
Clean room will definitely always stay here
Clean room friendly staff definitely will always go back
Room floor was dirty
Business response:
Dear Guest, Thank you for taking the time to share your comments regarding your recent stay. We appreciate your feedback and value the opportunity to enhance the overall guest experience. Your observations have been shared with our housekeeping team for review to ensure our standards are consistently met. We are always working to refine our processes and maintain a welcoming environment for every guest. We hope you will consider staying with us again in the future so we may provide you with an even better visit. Sincerely, H... read more
Room did not have any cups for water/drinks. The television was in-operable. No clothes hangers.
Business response:
Dear Guest, Thank you for sharing your feedback with us. We sincerely apologize for the inconveniences you experienced during your stay. The issues you mentioned are not acceptable and fall short of the standards we strive to maintain. We understand how frustrating this must have been and regret that it impacted your comfort. Your comments have been shared with our housekeeping and maintenance teams to ensure that rooms are properly checked and all amenities are in working order before guest arrival. We hope you will conside... read more
Overall the room is was ok. Upon check in, the room I booked wasn’t available. The bath tub had a very slow drain so a shower ended up being a bath. One of the stovetops stop functioning mid stay. The TV also had static. Overall, the room was clean and the staff were kind.
Business response:
Dear Guest, Thank you for sharing your feedback with us. We are glad to hear that you found the room clean and our staff kind, but we sincerely apologize for the inconveniences you experienced during your stay. Your comments have been shared with our housekeeping, maintenance, and front desk teams to ensure these concerns are addressed promptly. We appreciate your patience, as it helps us identify areas where improvements are most urgently needed. We hope you will consider giving us another opportunity in the future to provi... read more
Frequently asked questions about Extended Stay America - Nashville - Brentwood - South
How is Extended Stay America - Nashville - Brentwood - South rated?
Extended Stay America - Nashville - Brentwood - South has a 2.7 star rating with 2,006 reviews.
When is Extended Stay America - Nashville - Brentwood - South open?
Extended Stay America - Nashville - Brentwood - South is open now. It will close at 6:00 p.m.