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Extended Stay America - Nashville - Brentwood - South
- Hotels
- Brentwood, TN
About this business
Extended Stay America Hotel Nashville - Brentwood - South is located at 9020 Church St E, Brentwood, TN. This business specializes in Hotels & Motels and Other Lodging and has 1 review(s) with a star rating of 4.0.
Location details
9020 Church St. E., Brentwood, TN, 37027, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Less than expected Loud knocking/thumping in next door X 20 min at 4am. No answer at registration desk to report problem. Breakfast was coffee and cookies/muffin with no eating area. No food left when checking out. Difficult to locate lobby.
Business response:
Dear Nicola, We regret to hear that your recent stay fell short of expectations. We apologize for the disturbance caused by noise and the inconvenience with breakfast. Your feedback regarding the difficulty in reaching the registration desk and locating the lobby is noted and will be addressed to ensure a smoother experience for our guests in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved stay.Sincerely,Hotel Management
Good Sarvice
Business response:
Dear Berhanu, Thank you for being our valued guest. We're delighted you received excellent service at Extended Stay America! We prioritize Providing exceptional service, and it's fantastic that we met your expectations. Thank you for choosing to stay with us, and we hope to welcome you back soon for another wonderful experience!Sincerely,Hotel Management
You can hear your neighbors phone conversations. Big gap under door leading to outside.
Clean and economic We needed a place to get some rest on a long journey. Convenient location at the right price. It was clean! We were checked in and in bed within a half hour.
Business response:
Dear Kathy, It is a pleasure having you as our guest at Extended Stay America, and we want to thank you for sharing your review with other travelers. It's great to hear you enjoyed your stay and that our location and service met all your expectations! We look forward to sharing your positive feedback with our team. We hope you will revisit the area the next time you are in it. Sincerely,Hotel Management
Disappointing Batteries dead in remote OR television on the blink. To late in evening to troubleshoot. Drain in shower had to be kept open with wash cloth wouldn’t drain properly. Obviously there had been pet of some sort in the room prior to my visit.
Business response:
Dear Michael, Thank you very much for posting a review of your stay. It is nice to read that we met most of your expectations. However, we were disappointed to read about the issues you encountered with your room, and we sincerely apologize for not meeting your expectations. This has been addressed, and we are very grateful for your patience. All of our associates are committed to providing the most comfortable accommodations, and we hope we have the opportunity to demonstrate this to you on a future visit.Sincerely,Hotel Ma... read more
Frequently asked questions about Extended Stay America - Nashville - Brentwood - South
How is Extended Stay America - Nashville - Brentwood - South rated?
Extended Stay America - Nashville - Brentwood - South has a 3.9 star rating with 897 reviews.
When is Extended Stay America - Nashville - Brentwood - South open?
Extended Stay America - Nashville - Brentwood - South is closed now. It will open at 9:00 a.m.