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Extended Stay America - Nashville - Brentwood - South
- Hotels
- Brentwood, TN
About this business
Location details
9020 Church St. E., Brentwood, TN, 37027, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
All thee above
Not sure about the breakfast. Lady said it is a grab and go off of a little table in the lobby in the morning. Not what I was expecting. Had to go to a different building for our room. Definitely won’t be staying here again.
Business response:
Dear Dennis, We appreciate you being our guest and leaving valuable comments. We know how important it is to start your day with a good breakfast; therefore, we are sorry our selections at our complimentary grab-and-go breakfast didn't meet your expectations. We will certainly pass along your feedback to the appropriate team members, as we are always grateful to hear how we can improve a guest's experience. Thank you again for your feedback, and we look forward to welcoming you back soon. Sincerely,Hotel Management
Quick trip to Nashville Was a little worried due to the price, but was pleasantly surprised. The rooms were clean and quiet. We would stay here again.
Business response:
Dear Robert, Thank you for staying with us! We are delighted to hear that your stay exceeded expectations. We strive for clean and peaceful accommodations and are glad you enjoyed them. Your kind words mean a lot to us, and we look forward to welcoming you back to Extended Stay America in the future!Sincerely,Hotel Management
Could have been cleaner
Business response:
Dear Raymond, We appreciate you choosing to stay with us and providing your review. We always aim to deliver a comfortable and immaculate environment for every guest. However, we regret any cleaning oversights during your visit. We appreciate you bringing this to our attention, as it allows us to identify areas where we can improve. We welcome you to revisit us for a more exceptional experience next time you return to our area.Sincerely,Hotel Management
Older put nicely updated, some thing need updating yet but would stay again. Web site said free breakfast but not offered at hotel, that was one reason we booked it, no discount from price though
Business response:
Dear Linda, Thank you for sharing your feedback! We are glad you found the updates appealing and would consider staying again. However, we apologize for any confusion regarding breakfast; we offer a complimentary grab-and-go breakfast to start your day with convenience. We are sorry if this was not what you experienced. We will surely work to improve in the future. Your comments are important to us, and we hope to welcome you back for another great stay in the future!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Nashville - Brentwood - South
How is Extended Stay America - Nashville - Brentwood - South rated?
Extended Stay America - Nashville - Brentwood - South has a 2.7 star rating with 1,882 reviews.
When is Extended Stay America - Nashville - Brentwood - South open?
Extended Stay America - Nashville - Brentwood - South is closed now. It will open at 9:00 a.m.