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Extended Stay America - Nashville - Brentwood - South
- Hotels
- Brentwood, TN
About this business
Location details
9020 Church St. E., Brentwood, TN, 37027, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Could have been cleaner
Business response:
Dear Raymond, We appreciate you choosing to stay with us and providing your review. We always aim to deliver a comfortable and immaculate environment for every guest. However, we regret any cleaning oversights during your visit. We appreciate you bringing this to our attention, as it allows us to identify areas where we can improve. We welcome you to revisit us for a more exceptional experience next time you return to our area.Sincerely,Hotel Management
Older put nicely updated, some thing need updating yet but would stay again. Web site said free breakfast but not offered at hotel, that was one reason we booked it, no discount from price though
Business response:
Dear Linda, Thank you for sharing your feedback! We are glad you found the updates appealing and would consider staying again. However, we apologize for any confusion regarding breakfast; we offer a complimentary grab-and-go breakfast to start your day with convenience. We are sorry if this was not what you experienced. We will surely work to improve in the future. Your comments are important to us, and we hope to welcome you back for another great stay in the future!Sincerely,Hotel Management
Ight for what i needed it for In the area for one night. Looking for something cheap and quick. Not the best but for the night, I ll take it. Spider in the bathroom, wasnt a pleasant smell. Like old something . Huge roach outside. Rusty shower curtain. Extremely small beds and Im not a big person.But no noise, had a kitchen like area. If i had to as my last option i ll go back but take some stuff to feel more comfortable. Front desk lady was nice.
Business response:
Dear Victor,We appreciate your kind words about our staff. However, we apologize for the unpleasant conditions you encountered. The issues you described are concerning and fall short of our standards, and we appreciate you bringing them to our attention. We will address this with our housekeeping team to ensure our hotel meets the highest level of cleanliness standards. While we regret that your recent stay was not up to your standards, we value your input. We are committed to ensuring your next visit with us is nothing shor... read more
Very nice place. I will be back
Frequently asked questions about Extended Stay America - Nashville - Brentwood - South
How is Extended Stay America - Nashville - Brentwood - South rated?
Extended Stay America - Nashville - Brentwood - South has a 2.7 star rating with 1,854 reviews.
When is Extended Stay America - Nashville - Brentwood - South open?
Extended Stay America - Nashville - Brentwood - South is open now. It will close at 6:00 p.m.