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Extended Stay America Hotel Nashville - Brentwood - South is located at 9020 Church St E, Brentwood, TN. This business specializes in Hotels & Motels and Other Lodging and has 1 review(s) with a star rating of 4.0.
9020 Church St. E., Brentwood, TN, 37027, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Should advertise the $25/night pet fee. That is a change within pandemic times.
Business response:
Thank you for your feedback. We are sorry our pet fee came as a surprise to you. We inform guests of this when booking the reservation and again at check-in. The resort fee includes a host of useful and unique amenities to make your stay more enjoyable. We will review your feedback with our team to make sure this information is being presented clearly. We hope your overall stay was enjoyable and would be delighted to see you here again. Sincerely, Hotel Management
Business response:
We appreciate your business and feedback. Thank you.
Property was ok. Would not stay there again. But love the service
Business response:
Thank you for your review. We are happy to know you had an overall pleasant stay with us and liked the service provided by our courteous associates. However, we are sorry for any inconvenience you had. We hope you will consider staying with us again so we can provide you with an even better experience. Sincerely, Hotel Management
Business response:
Roger, thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Very nice room, nice area :)
Business response:
Meganne, thank you for the glowing review of Extended Stay America. It’s a pleasure to know you liked our ideal location as well as our well-kept accommodations. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
In and out, one night stay Staff was excellent, friendly and helpful.
Business response:
Jeffrey, thank you for selecting Extended Stay America for your quick stay and for sharing your comments. Our team was so pleased to learn you enjoyed your visit and found our staff friendly and professional. Thank you once more for being our guest and we look forward to seeing you in the future. Sincerely, Hotel Management
Parking spaces too small not enough handicap spaces...
Business response:
Charlotte, thank you for sharing your comments. We are sorry for your disappointment with the parking facility and we will share these notes with the appropriate team members. We hope you will consider coming here again so we can make your next visit a pleasant one. Sincerely, Hotel Management
Business response:
David, thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Andrew, thank you for being our guest. We are pleased you enjoyed your stay overall, but it seems we may have missed meeting some of your expectations. We are sorry if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Extended Stay America - Nashville - Brentwood - South has a 3.9 star rating with 900 reviews.
Extended Stay America - Nashville - Brentwood - South is closed now. It will open on Monday at 9:00 a.m.