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Extended Stay America - Nashville - Brentwood - South
- Hotels
- Brentwood, TN
About this business
Extended Stay America Hotel Nashville - Brentwood - South is located at 9020 Church St E, Brentwood, TN. This business specializes in Hotels & Motels and Other Lodging and has 1 review(s) with a star rating of 4.0.
Location details
9020 Church St. E., Brentwood, TN, 37027, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Lived here for a month lol No frills, clean rooms, really good coffee! The staff here are very nice and this is a great option if you are traveling with a pet.
Business response:
Katherine, thank you for being our guest and for taking time to review your experience at Extended Stay America. It is delightful to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Also, we are delighted to know you loved our pet-friendly hotel and the coffee we offer. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. Thank you again for choosing our hotel, and we look forward ... read more
Eh Check-in gal was professional. Checkout, I was never even acknowledged tough I was standing at the front desk several minutes. There are old spiderwebs in the corners of the bathroom and behind the door. The foyer light is full of dead bugs. Otherwise, everything was as we expected.
Business response:
Thank you so much for your very kind review, and for specifically recognizing our front desk team. We are very proud of them, as they do an excellent job making our guests feel welcome and cared for. We have shared your kind words with them, and they were very encouraged. Also, your feedback will be shared with our housekeeping team so that they will be more diligent in their efforts. We hope to have the opportunity to welcome you back soon to the Extended Stay America. Sincerely, Hotel Management
Location was great. Room felt a bit humid. Also needed a thicker or more blankets.
Business response:
Thank you for being our guest at Extended Stay America. We're delighted to know our location was ideal for you, but we're sorry for the inconvenience you had in your room. We appreciate your valuable feedback and hope to see you again soon. Sincerely, Hotel Management
Good location.
Business response:
James, thank you for the excellent review of Extended Stay America. We're delighted to know our wonderful location was ideal for you and that you had a pleasant time while you were here. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
I had to ask for a different room due to the 1st room was not clean period. The towels was given to me where not clean period.
Business response:
Thank you for being our guest. We're sorry for the cleanliness issues you encountered while you were here. Please be assured that we have shared your feedback with our housekeeping team to see where we went wrong so necessary improvements to our processes can be made to correct our performance. We hope you will give us an opportunity to restore your confidence in us on a future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Nashville - Brentwood - South
How is Extended Stay America - Nashville - Brentwood - South rated?
Extended Stay America - Nashville - Brentwood - South has a 3.9 star rating with 897 reviews.
When is Extended Stay America - Nashville - Brentwood - South open?
Extended Stay America - Nashville - Brentwood - South is open now. It will close at 6:00 p.m.