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Extended Stay America - Nashville - Brentwood - South
- Hotels
- Brentwood, TN
About this business
Extended Stay America Hotel Nashville - Brentwood - South is located at 9020 Church St E, Brentwood, TN. This business specializes in Hotels & Motels and Other Lodging and has 1 review(s) with a star rating of 4.0.
Location details
9020 Church St. E., Brentwood, TN, 37027, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
not good Very nice receptionist but the room itself was terrible. It smelt awful. The window screen was broken and the window didn’t lock- ground floor. No hairdryer.
Business response:
Although you liked the service provided by our front desk staff, please accept our sincere apology for the cleanliness and maintenance issues you encountered with your room. We have shared your feedback with the appropriate teams so that corrective measures can be taken. Kindly note, hairdryers are available at the front desk and it’s complimentary. We regret the inconvenience caused and hope you will give us a chance to impress you on a future visit. Sincerely, Hotel Management
Room looked not very clean and there was a lot of noise outside, someone fixing something on the wall right by our door, trying to sleep and relax, not possible!
Business response:
Maria, thank you for being our guest. We are sorry for the cleanliness issue you experienced. Your concerns have been immediately brought to the attention of our housekeeping for review and action. We are sorry your sleep was disturbed by noise and regret the inconvenience it caused. We wish we had the opportunity to address the problem while you were here as we would have done our best to ensure you were comfortable. We hope to have another opportunity to welcome you back to our hotel in the future. Sincerely, Hotel Managem... read more
It could use some updating, but it was clean.
Business response:
Kim, thank you for your review of your recent visit. We are glad you had an overall great stay and liked our clean suite. We value your suggestions regarding the updates and will share it with the appropriate team. We hope you will consider a second visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Nashville - Brentwood - South
How is Extended Stay America - Nashville - Brentwood - South rated?
Extended Stay America - Nashville - Brentwood - South has a 3.9 star rating with 897 reviews.
When is Extended Stay America - Nashville - Brentwood - South open?
Extended Stay America - Nashville - Brentwood - South is open now. It will close at 6:00 p.m.