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Extended Stay America - Nashville - Brentwood - South
- Hotels
- Brentwood, TN
About this business
Extended Stay America Hotel Nashville - Brentwood - South is located at 9020 Church St E, Brentwood, TN. This business specializes in Hotels & Motels and Other Lodging and has 1 review(s) with a star rating of 4.0.
Location details
9020 Church St. E., Brentwood, TN, 37027, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great hotel and greater customer service Great location and very great prices. It was close enough to go downtown in Nashville easily, but also avoid that traffic and cost! (And it's a very nice town) Room had some issues (a broken access panel and shower drain stop) but nothing major, and it was fairly stylish and comfy. Staff was very friendly. Now, I was charged an additional $74 after checking out (on Sunday) which worried me. However I called extended stay Monday morning and was met with extremely helpful and pleasant ... read more
Business response:
Thank you for taking the time to share about your stay at Extended Stay America. We are thrilled to know you loved our courteous associates and that our great location was perfect for your needs. We will share your compliments with the team. We look forward to welcoming you again the next time you visit the city. Sincerely, Hotel Management
good
Business response:
Thank you so much for the positive feedback. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Nice for the price:) People were great, nice area. Bed was clean but very hard and not comfortable, nice little kitchen we didn’t use, chairs at the table were nasty, bathroom looked newly remodeled and nice. Overall was nice for the price!
Business response:
Thanks for being our guest at Extended Stay America. We are pleased to know your stay with us was comfortable and that you were impressed with the good value we offer. We have shared your concern regarding the cleanliness of chair with our housekeeping team to be more diligent going forward. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
Mixed experience The staff person at check in was great. The room was not so good. There were ants in our room on the credenza and something was in my bed and bit me at night. The room smelled and the carpet was dirty. I would not go back despite the good location and reasonable price.
Business response:
Thank you for sharing your feedback. We sincerely apologize for the odor and cleanliness issues you encountered in your rooms. We are very concerned about your experience and have immediately brought this to the attention of our housekeeping department. Please be assured that remedial steps are underway to ensure this problems don’t happen again. Counting on your kind generosity to accept our apology, we hope you will consider returning to our hotel on your next visit to this area Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Business response:
Kristopher, thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
get clean sheets There were hairs in the bed so had to get new sheets, but otherwise it was okay. Nice area. Breakfast was granola bars and muffins, so not great there. Beds were comfy.
Business response:
Kari, thank you for being our guest. We are pleased overall you enjoyed your stay and liked some aspects of our hotel. However, we are sorry for the inconvenience you had with the bedding. Your concern will be shared with the respective team so that corrective measure can be taken. Thanks again for your feedback, and we hope to welcome you back soon. Sincerely, Hotel Management
Update A/C Improve Television service to include national news
Business response:
Thank you for visiting Extended Stay America. It makes us happy that we were able to deliver a pleasant stay. We appreciate your review and hope to have you as our guest again. Sincerely, Hotel Management
Business response:
Thanks for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star rating, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Nashville - Brentwood - South
How is Extended Stay America - Nashville - Brentwood - South rated?
Extended Stay America - Nashville - Brentwood - South has a 3.9 star rating with 931 reviews.
When is Extended Stay America - Nashville - Brentwood - South open?
Extended Stay America - Nashville - Brentwood - South is open now. It will close at 6:00 p.m.