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Extended Stay America - Nashville - Brentwood - South
- Hotels
- Brentwood, TN
About this business
Location details
9020 Church St. E., Brentwood, TN, 37027, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
get clean sheets There were hairs in the bed so had to get new sheets, but otherwise it was okay. Nice area. Breakfast was granola bars and muffins, so not great there. Beds were comfy.
Business response:
Kari, thank you for being our guest. We are pleased overall you enjoyed your stay and liked some aspects of our hotel. However, we are sorry for the inconvenience you had with the bedding. Your concern will be shared with the respective team so that corrective measure can be taken. Thanks again for your feedback, and we hope to welcome you back soon. Sincerely, Hotel Management
Update A/C Improve Television service to include national news
Business response:
Thank you for visiting Extended Stay America. It makes us happy that we were able to deliver a pleasant stay. We appreciate your review and hope to have you as our guest again. Sincerely, Hotel Management
Business response:
Thanks for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star rating, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
The first was not clean but the hotel clerk transferred me to a better room that was a lot more cleaner but still not at its best.
Business response:
Robert, thank you for posting a review of your stay. Please accept our apologies for the cleanliness issue you experienced in your both room. We have shared your feedback with our housekeeping team, and we have taken actions to ensure that we do not repeat these problems going forward. We hope you will give us an opportunity to serve you again in the near future. Sincerely, Hotel Management
Nice location easy to get everywhere I need to get to
Business response:
Tim, thanks so much for the nice review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Extended Stay America. We look forward to your next stay! Sincerely, Hotel Management
Nice room Good location for Nashville but out of the bushel of Nashville itself.
Business response:
Sharon, thanks so much for the nice review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Extended Stay America. We look forward to your next stay! Sincerely, Hotel Management
Three night stay I think this hotel is mainly used by out of the state workers. The stairway outside my room smelled very strongly of cigarette smoke. The room was fine. I just slept there.
Business response:
Thank you for choosing Extended Stay America. We are pleased to know how much you liked your room! We want your stay with us to feel like home and be as comfortable as possible. Your feedback is appreciated as it will help us improve our service moving forward. We hope to welcome you back soon. Sincerely, Hotel Management
Business response:
Bobbi, we are pleased to see your stay was a great one and thanks for your 4-star rating. All of us at Extended Stay America, look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Monty, we appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Nashville - Brentwood - South
How is Extended Stay America - Nashville - Brentwood - South rated?
Extended Stay America - Nashville - Brentwood - South has a 2.7 star rating with 1,882 reviews.
When is Extended Stay America - Nashville - Brentwood - South open?
Extended Stay America - Nashville - Brentwood - South is closed now. It will open at 9:00 a.m.