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Extended Stay America - Nashville - Brentwood - South
- Hotels
- Brentwood, TN
About this business
Extended Stay America Hotel Nashville - Brentwood - South is located at 9020 Church St E, Brentwood, TN. This business specializes in Hotels & Motels and Other Lodging and has 1 review(s) with a star rating of 4.0.
Location details
9020 Church St. E., Brentwood, TN, 37027, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Decent room for the price. Seems decently updated and it's pretty quiet.
Business response:
Thank you for being a guest at our hotel. It’s good to know you were comfortable here and were impressed with most aspects of our hotel. Thanks again for your feedback, and we look forward to serving you again soon! Sincerely, Hotel Management
Business response:
We appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Enjoyed our stay. Conveniently located, easy drive to all attractions.
Business response:
Thank you for sharing your experience at Extended Stay America. We are glad to know you had a good time here and were satisfied with the convenience of our location. Thanks again for your feedback, and we would love to welcome you back the next time you are in the area. Sincerely, Hotel Management
Not what was expected As someone that has traveled 1500 room nights in ten years, I had never stayed in a place without a hair dryer. Since I was there for a business closeby, I couldn’t even style my hair with no hair dryer. I contacted front desk but the person could not bring the hair dryer to me and I couldn’t go because I could not get dressed in my business clothes with wet hair. This is not a place for business people - particular women.
Business response:
Missy, we appreciate you being our guest and providing your feedback. It's great to know your stay was enjoyable overall. However, we apologize for any miscommunication regarding our in-suite amenities. Our guests often bring their personal items from home to use in their suite, so that's why our hair dryers and toiletries are available upon request at the front desk and always complimentary. Please accept our apologies if we did not communicate this to you at check-in. Thank you so much for staying with us and we look forwa... read more
Business response:
Bill, thank you for staying at Extended Stay America. We are glad to know you enjoyed everything that we have to offer. It was our pleasure having you with us. We look forward to welcoming you back soon. Sincerely, Hotel Management
Basic Motel with kitchenette. Room was satisfactorily clean, Side chair was comfortable, Kitchenette was usable, but no microwave and only one each of a pot, pan, spatula, plate, spoon, fork. The kitchen items were left on the floor adjacent to the door of the room. WiFi internet was minimally slow and linked me immediately to a pay for upgrade site. Breakfast was coffee, tea, instant oatmeal and breakfast bars.
Business response:
Thank you for being our guest. Although you were overall satisfied with your stay, we apologize for falling short of your expectations. Your feedback is of utmost value, and we will use it as a training tool to improve our performance moving forward. We regret the inconvenience caused and hope you will give us another chance to provide you with a much better experience. Sincerely, Hotel Management
Beat up a little, but good last minute price No hair dryers in room. Didn't realize it until it was too late! They have some at the front desk to loan out, but not when I called! Shower was dripping, bathroom door had a big hole in it where it was apparently kicked, bulbs in two of the light fixtures were burnt out and not replaced, and the drawers in the vanity were busted up. Great price, given many of the hotels were sold out in the area or wanted $200+ for a room. They could do better by at least fixing the broken items.
Business response:
We apologize our hotel and amenities were not to your expectations. Our hotel is designed for guests staying a week or more at a time, who prefer a home-like living experience. So we certainly understand why you may have found our amenities a bit different than traditional hotels. Please visit us again so we can restore your faith in our hotel and provide you with the hospitality you should always expect from us. Sincerely, Hotel Management
Business response:
Robert, thank you for taking the time out of your busy schedule to post your complimentary rating regarding your experience at Extended Stay America. We appreciated having you as our guest and look forward to welcoming you back on your next trip to the city. Sincerely, Hotel Management
Home away from Home my stay was very nice and i will be staying there again when I'm in town, i got sick and needed to check in early and the staff was very understanding and accomidating to me and in my situation.
Business response:
Ramail, thanks for the wonderful feedback. We strive to provide our guests outstanding hospitality, and your compliments serve as encouragement to all of us. It was a pleasure serving you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Nashville - Brentwood - South
How is Extended Stay America - Nashville - Brentwood - South rated?
Extended Stay America - Nashville - Brentwood - South has a 3.9 star rating with 915 reviews.
When is Extended Stay America - Nashville - Brentwood - South open?
Extended Stay America - Nashville - Brentwood - South is closed now. It will open at 9:00 a.m.